Customer and Sales Advisor
Are you a naturally engaging individual and have no fear of striking up a welcoming conversation with a passer-by?
We are now looking for a Customer and Sales Advisor to join our showroom based in Norwich on a permanent part-time basis, working 21 hours per week, including occasional weekends and evenings.
We aim to engage and inspire our people to be passionate about delivering exciting design, innovative storage solutions, well-made furniture and excellent customer service. Our vision, is to be the leading fitted furniture specialists winning national awards for service, while creating stress-free environments for all.
THE IMPACT YOU WILL MAKE
At Hammonds, life in our showrooms is different; you are part of strong, committed team with a shared passion for delivering a world-class customer experience.
All of our Customer and Sales Advisors have a strong desire to work with people and contribute to the success of our "One Team" culture. As a member of our dedicated showroom team, you will accomplish more than just answering customers' questions; you will build a genuine rapport with our customers, offering each customer a tailored and unique sales support service. You will go the extra mile to showcase and present our fitted furniture, keeping in mind our customers want and needs as a top priority.
How thrilling it will be to use your creativity to help inspire our customers as they select the styles, colours, and finishes from our diverse design range that best suit their needs and preferences!
Working towards individual and collective showroom targets, you will support potential customers with their storage solution needs, in the aim to schedule design appointments with our academy trained Sales Designer team, who will visit the customers' homes and collaborate with the customer in bringing their dream rooms to life.
Unlike other retail jobs, you won t have the pressures of direct selling and that s not to mention our commission structure that will allow you to increase your earnings.
You will also have opportunity to earn:
Time and a half on every Sunday you work
Time, and ADDITIONAL time and a half when operating on bank holidays!
The best part is
You won t need to know everything about the Hammonds product straight away - we believe that product knowledge can be learned, and our detailed induction programme will support with this. All that we ask is that you are self-driven, with a strength of personality and natural influential skills that make it easy to build rapport with people.
WHAT YOU CAN EXPECT
In return for your passion, commitment, drive and performance we offer our Customer and Sales Advisor a basic salary of GBP9.50 per hour, with the opportunity to increase earnings through an attractive commission scheme and enticing incentives.
We aim to inspire personal and professional growth in our people, as we believe our employees are our greatest asset and we strive to attract, develop and retain the best talent by providing a challenging and rewarding environment. Along commitment to personal and professional development, and contributory pension scheme, we offer a suite of benefits and a few added touches that we believe help our people live better in life and work.
Benefits for our Customer and Sales Advisor include:
23 days holiday plus 8 bank holidays
Healthcash Plan
Preferential PCP Car Leasing Scheme
Employee Assistance Programme
Staff Discount Scheme
Perkbox
Refer a Friend Scheme
Pension Scheme
Service Recognition Scheme.
NEXT STEPS
So, if you would like to have the opportunity to join our showroom team as one of our valued Customer and Sales Advisors, we encourage you to apply now for immediate consideration
We are now looking for a Customer and Sales Advisor to join our showroom based in Norwich on a permanent part-time basis, working 21 hours per week, including occasional weekends and evenings.
We aim to engage and inspire our people to be passionate about delivering exciting design, innovative storage solutions, well-made furniture and excellent customer service. Our vision, is to be the leading fitted furniture specialists winning national awards for service, while creating stress-free environments for all.
THE IMPACT YOU WILL MAKE
At Hammonds, life in our showrooms is different; you are part of strong, committed team with a shared passion for delivering a world-class customer experience.
All of our Customer and Sales Advisors have a strong desire to work with people and contribute to the success of our "One Team" culture. As a member of our dedicated showroom team, you will accomplish more than just answering customers' questions; you will build a genuine rapport with our customers, offering each customer a tailored and unique sales support service. You will go the extra mile to showcase and present our fitted furniture, keeping in mind our customers want and needs as a top priority.
How thrilling it will be to use your creativity to help inspire our customers as they select the styles, colours, and finishes from our diverse design range that best suit their needs and preferences!
Working towards individual and collective showroom targets, you will support potential customers with their storage solution needs, in the aim to schedule design appointments with our academy trained Sales Designer team, who will visit the customers' homes and collaborate with the customer in bringing their dream rooms to life.
Unlike other retail jobs, you won t have the pressures of direct selling and that s not to mention our commission structure that will allow you to increase your earnings.
You will also have opportunity to earn:
Time and a half on every Sunday you work
Time, and ADDITIONAL time and a half when operating on bank holidays!
The best part is
You won t need to know everything about the Hammonds product straight away - we believe that product knowledge can be learned, and our detailed induction programme will support with this. All that we ask is that you are self-driven, with a strength of personality and natural influential skills that make it easy to build rapport with people.
WHAT YOU CAN EXPECT
In return for your passion, commitment, drive and performance we offer our Customer and Sales Advisor a basic salary of GBP9.50 per hour, with the opportunity to increase earnings through an attractive commission scheme and enticing incentives.
We aim to inspire personal and professional growth in our people, as we believe our employees are our greatest asset and we strive to attract, develop and retain the best talent by providing a challenging and rewarding environment. Along commitment to personal and professional development, and contributory pension scheme, we offer a suite of benefits and a few added touches that we believe help our people live better in life and work.
Benefits for our Customer and Sales Advisor include:
23 days holiday plus 8 bank holidays
Healthcash Plan
Preferential PCP Car Leasing Scheme
Employee Assistance Programme
Staff Discount Scheme
Perkbox
Refer a Friend Scheme
Pension Scheme
Service Recognition Scheme.
NEXT STEPS
So, if you would like to have the opportunity to join our showroom team as one of our valued Customer and Sales Advisors, we encourage you to apply now for immediate consideration