Import Supervisor
- Recruiter
- Confidential
- Location
- Ipswich
- Salary
- Competitive
- Posted
- 27 Jun 2022
- Closes
- 25 Jul 2022
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
Bennett and Game are currently working with a Leading Freight Forwarding company actively seeking a highly skilled Import Supervisor to join their Ipswich location.
Our client are an experienced freight forwarder and also have experience in supply chain management service. Working with clients worldwide to develop tailored supply chain solutions from procurement to delivery by air, ocean and road.
Due to continued growth they are looking for a self motivated individual to join their Ipswich location.
Import Supervisor Position Overview
Within this role you will be providing excellent customer service including customs clearances, quotes, arranging shipments, invoicing and all other functions as required. The candidate should be prepared to be involved multi modal activities as required and manage the team in the absence of the line manager.
Ensure all team members always follow company policies and procedures.
Carry out investigations into non-compliance and/or assist with disciplinary processes in line with company policy.
Train new team members to company standards, customer service and job duties
Provide effective communication to team members, management, and customers
Maintain strong working knowledge of the company, it's processes/products/services.
Ensure operators are compliant in all areas including HMRC, aviation security and H&S.
Remain in contact with customers and suppliers to maintain relationships
Completion of end-to-end forwarding activities as the individual role requires
Follow strict and time sensitive SOP's/KPI's to ensure compliance
Work closely with internal and external customers
Focus on customer service across the department
Use of CargoWise/MS office as requested
Ensure invoicing and job costing are updated within the required timeframe
Customs Entries
Resolve queries from customers and suppliers
Ensure Best Practice models are adopted across the department
Work closely with the line manager to complete Internal and external rates reviews.
To take part in customer reviews when required to build up visibility and relationships with customers.
Have commercial awareness with the intention to gain and maintain new business
Import Supervisor Position Requirements
Previous experience in Import and Ocean Freight - Essential
Previous experience supervising/managing a team
Customer service experience
Knowledge on CargoWise
Fully PC literate on excel and word applications
Excellent written and communication skillsImport Supervisor Position Remuneration
Salary: Competitive
Monday - Friday
Competetive Holiday Package
Job security
Career progressionBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy
Our client are an experienced freight forwarder and also have experience in supply chain management service. Working with clients worldwide to develop tailored supply chain solutions from procurement to delivery by air, ocean and road.
Due to continued growth they are looking for a self motivated individual to join their Ipswich location.
Import Supervisor Position Overview
Within this role you will be providing excellent customer service including customs clearances, quotes, arranging shipments, invoicing and all other functions as required. The candidate should be prepared to be involved multi modal activities as required and manage the team in the absence of the line manager.
Ensure all team members always follow company policies and procedures.
Carry out investigations into non-compliance and/or assist with disciplinary processes in line with company policy.
Train new team members to company standards, customer service and job duties
Provide effective communication to team members, management, and customers
Maintain strong working knowledge of the company, it's processes/products/services.
Ensure operators are compliant in all areas including HMRC, aviation security and H&S.
Remain in contact with customers and suppliers to maintain relationships
Completion of end-to-end forwarding activities as the individual role requires
Follow strict and time sensitive SOP's/KPI's to ensure compliance
Work closely with internal and external customers
Focus on customer service across the department
Use of CargoWise/MS office as requested
Ensure invoicing and job costing are updated within the required timeframe
Customs Entries
Resolve queries from customers and suppliers
Ensure Best Practice models are adopted across the department
Work closely with the line manager to complete Internal and external rates reviews.
To take part in customer reviews when required to build up visibility and relationships with customers.
Have commercial awareness with the intention to gain and maintain new business
Import Supervisor Position Requirements
Previous experience in Import and Ocean Freight - Essential
Previous experience supervising/managing a team
Customer service experience
Knowledge on CargoWise
Fully PC literate on excel and word applications
Excellent written and communication skillsImport Supervisor Position Remuneration
Salary: Competitive
Monday - Friday
Competetive Holiday Package
Job security
Career progressionBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy