Service Desk Analyst
- Recruiter
- Proactive Appointments
- Location
- Epsom
- Salary
- 35000.00 - 39000.00 GBP Annual + Brilliant Benefits
- Posted
- 30 Jun 2022
- Closes
- 03 Jul 2022
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Service Desk Analyst
Our client is urgently looking for an experienced Service Desk Analyst to join their team based near Epsom, on a permanent basis. The Service Desk Analyst will provide 1st line support for all incidents and service requests and 2nd - 3rd line for all systems and applications supported by the Service Desk. Support can be provided over the telephone, via remote control, email and IM, as well as desk-side.
The Service Desk Analyst will be rewarded with an excellent salary, as well as a brilliant benefits package including Annual Leave, Pension Scheme, Remote working, Onsite gym, caf?? and restaurant, Life Assurance, Private Health Cover, Free Parking and many, many more perks!
Service Desk Analyst - Key Skills:
- Windows 10 Operating System
- Microsoft AD Admin tools
- Palo Alto Global Protect
- Microsoft Office 365 Admin & Support
- SharePoint
- Microsoft Teams Collaboration Tools
- MFD's
- SAP Concur
- ePDQ
- Palo Alto XDR ED&R
- Qualys Vulnerability Management
- Microsoft System Center Configuration Manager 2016
- InTune Mobile Device Management
- Banking systems including CitiDirect, Barclays.NET, ING
- Bespoke CRM and POS systems
- Windows 2008/2012/2016 Server
- Cisco CUCM, CCX, Jabber, Unity and Redbox Call Recording
- Supportworks ITSM for call management
Service Desk Analyst
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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