Wellbeing & Community Connector
Permanent, Part Time (20 hours per week)
We’re now looking for a Well-being and Community Connector to provide the day-to-day delivery of local services to our customers, creating a vibrant community and sustainable living environment.
As our Well-being and Community Connector, you will carry out daily well-being checks and respond to emerging changes in circumstances. Identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk and signposting to external agencies as required. Updating our customer records, in relation to well-being and risk is a vital requirement, so the ability to organise and manage workloads is essential.
You will engage with older people and their families, supporting them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, tackling loneliness and raising dementia awareness. You will work from your designated schemes with the opportunity of some home working by agreement.
The ideal candidate will:
- Have a strong commitment to the delivery of a high level of customer service in a fast paced working environment
- Be a natural relationship builder, able to motivate and inspire others
- Be able to demonstrate experience of partnership working with specialist agencies for older people, with a passion for co-producing innovative services
- Have a demonstrative knowledge of Adult Safeguarding
- Have excellent interpersonal skills with the ability to adapt your approach depending on your audience
- Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity
- Have good general IT skills, including Microsoft Excel & in-house systems
This role requires working across a locality therefore the ability to travel is essential, ideally with access to a vehicle.
Hear from one of our Wellbeing Connectors here: https://youtu.be/BDu1KtZx2hY
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
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Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.