Lucy Group - HR Administrator

30 Jun 2022
21 Jul 2022
Contract Type
Full Time
Job title: HR Administrator

Business Area: Human Resources

Location: Oxford with some travel to Thame

We have a great opportunity for an enthusiastic and experienced HR Administrator to join our dedicated HR Central team and support the operational HR administration across all Lucy Group businesses.

As a HR Administrator you will be the first point of contact to the HR team, building relationships with employees and managers at all levels and providing excellent customer service to the business.

The HR Administrator role is varied, and no two days will be the same. You will help support the day-to-day employee lifecycle activity including onboarding, employment variations and leavers, as well as administering absence, benefits and payroll activity. You will also have the opportunity to get involved in wider project work.

You will be part of a wider HR team including one other HR Administrator and two HR Advisors, reporting to the HR Manager. This role will be based in Oxford where we are currently trialling a hybrid working week, with occasional travel to our Thame office.

Key responsibilities

Provide general administration support across all areas of HR
Running the payroll process for allocated business areas
Manage the HR Central inbox responding promptly to all queries
Benefits & pension administration
Monitoring and managing absence administration
Coordinate the new starter and onboarding process, generating offer letters and contracts, references, DBS checks (where applicable) and obtaining right to work
Manage the leaver process, including the exit questionnaires and setting up of exit interviews
Supporting with family leave processes
Follow up on all probationary periods
Contract variation process including flexible working requests
To help promote a self-service approach to managers and employees, ensuring key information is in place on the local HR intranet pages and regularly updating these in line with service requirements.
Design and update all forms associated with HR processes and in line with ISO requirements
Support with the update of policies and procedures in line with current employment law and legislation
Reviewing and updating HR processes when required
Supporting with the salary review and bonus administration
Managing and updating organisation charts
Support with regular internal audits
Responsible for updating and cleansing of the HR system, Oracle
Provide system reports to managers and the wider HR team
Keep all HR trackers up to date
Support with wider HR initiatives and projects

Qualifications, experience and skills

Working towards a level 3 CIPD qualification is desirable
Previous HR Administration experience
Knowledge of HR best practice and processes
Experience of running payroll
Broad working knowledge of HR Information Systems such as Oracle would be desirable
Competent in Microsoft Outlook, Word, Excel, Powerpoint and Visio
Strong working knowledge and experience of information data processing and record keeping
Fluent in written and spoken English
Excellent communication skills and the ability to build relationships at all levels across the business
Excellent attention to detail and organisational skills
Ability to work under pressure
Proactive, positive and can-do attitude
Self-awareness with confidence to work independently and take responsibility for own development
Strong customer service skills, delivering the best result to the customer, being able to positively deal with difficult situations
High level of confidentiality
Collaborative team player who can offer support to the team
Consistently achieves objectives set and takes action to improve their own performance

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