Customer Liaison Officer
Customer Liaison Officer - Social Housing Planned Works
Dartford
Permanent Position
GBP24 - GBP27k plus car allowance
Here at Howells Solutions we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on a Social Housing project in Dartford. Scope of works includes internal and external refurbishments.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.
Key Responsibilities / Requirements include:
Decent Homes programme experience
Full, clean driving license
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role with an excellent salary based on experience, please call Mia on (phone number removed) or apply online for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Dartford
Permanent Position
GBP24 - GBP27k plus car allowance
Here at Howells Solutions we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on a Social Housing project in Dartford. Scope of works includes internal and external refurbishments.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.
Key Responsibilities / Requirements include:
Decent Homes programme experience
Full, clean driving license
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role with an excellent salary based on experience, please call Mia on (phone number removed) or apply online for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies