Regional Service Manager

Recruiter
Confidential
Location
Milton Keynes
Salary
GBP52k OTE plus benefits
Posted
28 Jun 2022
Closes
26 Jul 2022
Sectors
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title - Regional Service Manager
Living Location - Northamptonshire / Bedfordshire / Hertfordshire
Salary - up to GBP48k Basic plus bonus and Tesla + more benefits below

Company
Our Client, an international manufacture, are one of the largest Companies in their sector and have a strong commercial offering. Even with a large workforce they have retained a family feel, placing employee welfare & professional development high on their agenda. Their focus is on high levels of customer service and service standards, setting this Company apart from its competition.

The Person & Skills
For this Regional Service Manager position, you should:

* Be enthusiastic and a strong communicator who understands what's involved with working with an engineering team.

* Have managed Mobile Engineers or be a Team Leader looking for your next step.

* Preferably had a technical background and understand the Engineers point of view.

* Be able to make decisions independently and know the impact of the choices you make.

* Be motivated to build strong relationships with Engineers and Customers.

* Have first class approach to customer support and be focused on achieving maximum customer satisfaction.

* Be able to set targets and manage KPI's and lead a team to a world class performance.

The Role

* As Regional Service Manager you will be managing a team of Field Service Engineers

* Maintaining and building relationships with customers.

* You will be working within the constraints of a P&L and increasing profitability via cost & revenue control.

* You'll be fully responsible for the recruitment, training, and development of all your Field Service Engineer's.

* You will be measured on margin control, service fulfilment, customer satisfaction, stock control and revenue generation.

The Package & Salary

* Up to GBP48k basic + Bonus

* Tesla

* Phone & Laptop

* Contributory pension

* Healthcare

* 33 Days Holiday inc. Bank Holidays

Northamptonshire / Bedfordshire / Hertfordshire, Regional Service Manager, GBP48k + benefits

Hodfin specialise in Engineering & Technical recruitment. We'll enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills and experiences and most importantly what you want from your career. We offer engineering jobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical.

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