Infrastructure Support Analyst
- Recruiter
- Confidential
- Location
- Hatfield
- Salary
- Competitive
- Posted
- 28 Jun 2022
- Closes
- 26 Jul 2022
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Senior Analyst, Technical Support
Hatfield / Remote working - primarily working from home
Technical support is provided between 08:00 and 18:00, on an overlapping two-shift basis
Competitive salary plus 10% annual Bonus, health and Dental Insurance and other corporate benefits
Our client is a multi-cultural, healthcare, global company and seeking an experienced hands on professional to provide high quality technical Infrastructure and 3rd line support & Delivery services for the EMEA region. To support and develop delivery of resilient, reliable, cost-effective EIT systems by following best practice and industry standards. Ensuring that Business requirements are met within Service Level Agreements
Experience required:
* Demonstrable experience in 3rd line level technical support and Delivery
* Scripting and Automation (MS Powershell Minimum)
* Enterprise Storage (NetApp Preferable)
* Excellent understanding of Networking stack, TCP/IP, DNS, DHCP etc
* Active Directory/ Azure AD maintenance & support.
* Support and Administration of Cloud and Virtual environments.
* Administering Microsoft Office 365
* Event Management and Proactive Problem Management
* Experience of working with service providers.
Qualifications and education required:
* Computer Science Degree or equivalent preferable
* ITIL qualified (Foundation Minimum)
Technical qualifications relevant to technical support such as:
* Azure and/or AWS Cloud Certifications
* Enterprise Storage experience NetApp
* MCSA/MCSE or modern equivalent
* Up-to-date Microsoft Certifications in Active Directory
* VCP - Vmware preferable
If you are interested and feel you have the right skills or wish for a confidential discussion then please apply to this role.
Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website
Hatfield / Remote working - primarily working from home
Technical support is provided between 08:00 and 18:00, on an overlapping two-shift basis
Competitive salary plus 10% annual Bonus, health and Dental Insurance and other corporate benefits
Our client is a multi-cultural, healthcare, global company and seeking an experienced hands on professional to provide high quality technical Infrastructure and 3rd line support & Delivery services for the EMEA region. To support and develop delivery of resilient, reliable, cost-effective EIT systems by following best practice and industry standards. Ensuring that Business requirements are met within Service Level Agreements
Experience required:
* Demonstrable experience in 3rd line level technical support and Delivery
* Scripting and Automation (MS Powershell Minimum)
* Enterprise Storage (NetApp Preferable)
* Excellent understanding of Networking stack, TCP/IP, DNS, DHCP etc
* Active Directory/ Azure AD maintenance & support.
* Support and Administration of Cloud and Virtual environments.
* Administering Microsoft Office 365
* Event Management and Proactive Problem Management
* Experience of working with service providers.
Qualifications and education required:
* Computer Science Degree or equivalent preferable
* ITIL qualified (Foundation Minimum)
Technical qualifications relevant to technical support such as:
* Azure and/or AWS Cloud Certifications
* Enterprise Storage experience NetApp
* MCSA/MCSE or modern equivalent
* Up-to-date Microsoft Certifications in Active Directory
* VCP - Vmware preferable
If you are interested and feel you have the right skills or wish for a confidential discussion then please apply to this role.
Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website