Senior Administrator

Are you a driven, dedicated and professional Administrator with a wealth of customer service experience and a real desire the provide the best client outcome?

Would you thrive in a people centric role in an environment where excellence is always expected?

We have an exciting opportunity for a detail-oriented Administrator to join a multi-award winning education provider, based just on the outskirts of central Birmingham.

This business is fast growing and vibrant, so this is a great chance for a solution-driven and methodical Administrator to join their engaged and inspiring team. With a genuine passion for the business and for providing the best service possible, this is a key role that will see you supporting with an array of administrative tasks, from taking orders and tracking necessary paperwork, to liaising with customers regarding any questions or queries, juggling priorities in a calm and efficient manner. Working alongside the dedicated team of Student Advisors, you will support with any student issues that arise, logging and tracking correspondence and ensuring the best customer learning experience.

Taking responsibility for numerous day to day administration tasks, you will be proactive, hands on and positive in your approach, dealing with a wide range of queries at any one time and ensuring they are resolved effectively, efficiently and within SLAs. You will be working closely with the Senior Management team as well as the Centre Manager and external stakeholders, so a solution driven, people focussed and practical approach will be crucial, alongside outstanding organisational skills. You will be a natural multi-tasker, a confident communicator, with the ability to build strong relationships with ease, alongside a great eye for detail and strong IT skills.

To succeed in this role, you will have at least 2 years' worth of experience in a similar administration or customer-facing role, with a professional and naturally cheerful demeanour. You will be self-motivated, curious, innovative, target-driven and robust individual who is incredibly eager to take the next steps in your career. Outstanding communication skills, a flexible approach and the willingness to collaborate with all internal teams will mean you have the ability to motivate and inspire others. Naturally, you will have outstanding written and verbal communication skills.

In return, you will receive the chance to join a truly unique and prestigious organisation that genuinely values each and every one of their employees, as well as an exceptional salary and generous benefits package that includes regular company incentives such as overseas trips.

SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience