Platform Delivery Manager
Checkit's core business is digital smart assistants, helping companies employing deskless workers to illuminate their dark operations, streamline processes, optimise workflows, and provide their workers with handheld tools that guide and inform their daily activities. Our cloud-based platform forms a critically important part of this technology, and so our Cloud and Platform teams play a vital role in delivering the technology that powers our business.
Reporting to our Head of Delivery, this role is responsible for the development and maintenance of this cloud application platform. You'll lead and motivate a team of software engineers, collaborating with internal teams to develop core platform components and shared services, in a fluid, fast-paced environment. You'll be responsible for the delivery pipeline of the cloud application platform and its continuous evolution.
We're looking for a strong leader within a background of delivering projects in an Agile environment, with a good mix of technical skills, people leadership experience and project delivery.
What you'll be doing
Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:
About Checkit
Checkit optimises the performance of people, processes and physical assets with connected digital solutions. We help companies with remote, deskless workforces to schedule, manage and analyse the activities of their teams to deliver improved productivity, engagement and cost savings. Via digital assistants that provide guided workflows, powerful dashboards that provide insights into critical activities and bring dark operations to light, and smart sensors that monitor critical assets and building facilities, we give leadership teams the ability to schedule and plan activity, and know what is happening as it happens, while making life much easier for their teams at the frontline. These real-time workflow, monitoring and analytics services enable safe and productive work, efficient operations and data-driven insight to continually improve performance in large, complex organisations.
We work across four main sectors - healthcare, pharmaceutical, life sciences and biotech; facilities and building management; retail; and hospitality. We help our customers with challenges as diverse as keeping vaccines at the correct temperature; reducing stock loss and waste for food retailers; reducing time spent on audit and compliance; repurposing tens of thousands of working hours previously spent on tasks we now automate; and monitoring best practice and care quality. Our clients include many NHS trusts, BP, Waitrose / John Lewis Partnership, Sodexo, Hallmark Care Homes and Center Parcs.
Checkit is a publicly traded business headquartered in Cambridge, UK, with its operations centre in Fleet, UK and a US operation based out of Tampa, Florida. We currently have over 185 employees and are growing rapidly.
Reporting to our Head of Delivery, this role is responsible for the development and maintenance of this cloud application platform. You'll lead and motivate a team of software engineers, collaborating with internal teams to develop core platform components and shared services, in a fluid, fast-paced environment. You'll be responsible for the delivery pipeline of the cloud application platform and its continuous evolution.
We're looking for a strong leader within a background of delivering projects in an Agile environment, with a good mix of technical skills, people leadership experience and project delivery.
What you'll be doing
- Driving the delivery of large, complex projects using Agile framework (Scrum / Kanban).
- Leading, managing and motivate a team comprising of a Lead Engineer, 4 senior and mid-level Engineers, and 2 Testers. Acting as servant leader to the squads working on the release train, removing impediments. Troubleshooting and debugging to optimise performance.
- Ensuring that security, scalability, resiliency, quality and observability are core within all work. Managing risks and escalating issues that affect release scope, schedule and quality.
- Collaborating with other teams to maintain and improve processes, procedures and systems, with constant service improvement in mind.
- Supporting the entire application lifecycle (concept, design, test, release, and support).
- Translating the strategic plan into engaging deliverables and actions for the team, and liaising with the Product Development team to plan new features relevant to this plan, gathering specific requirements and suggesting solutions.
- Acting as the escalation point for complex customer issues, ensuring the voice of the customer is understood and factored into future planning.
- Understanding, visualising and managing upstream and downstream dependencies
- Utilising team feedback and metrics to report on delivery progress and works with the team, to identify areas of continuous improvement.
- Setting Key Performance Indicators (KPIs) and personal objectives for direct reports, and conducting regular reviews, ensuring investment in people and their development.
- Current or previous software development experience (any language is fine, but Node.js is ideal).
- Cloud development and migration project experience, with sufficient technical exposure to keep teams flowing. Ideally, you'll also have some experience in the migration and transition of software platforms and systems to the cloud.
- A growth mindset, experienced in building and developing teams and individuals. You will enjoy working in a fast-paced, fluid environment and love working collaboratively to deliver value to our customers.
- Passionate about platforms and translating code into user-friendly applications.
- Significant experience of working as a Scrum Master, Agile Coach or Team Lead, with an understanding of the dynamic of acting as a servant leader. A thorough understanding of Agile methodologies supported by the skills to guide and coach teams in the application of agile ways of working.
- Excellent interpersonal skills with the ability to manage, influence, negotiate and collaborate with a variety of stakeholders at all levels across the business.
- Self-starter mindset, highly proactive and assertive in a demanding and dynamic environment. Ability to handle complexity and ambiguity.
- Excellent planning and organisational skills with a strong attention to detail. Strong analytical skills with a good problem-solving attitude.
- Experience of working with range of team formats such as remote, offshore/nearshore or augmented teams.
Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:
- Everyone gets a generous amount of leave, above the statutory levels, to help you rest and recharge
- Life insurance at 4x your basic salary
- Income protection insurance to pay your wages if you need extended time off work due to illness
- Health cash plan to help with the costs of optical, dental and support for your mental wellbeing
- Access to health & wellbeing app
- Contributory pension scheme
- Share award scheme, allowing you to be rewarded for our future success
- Unlimited access to thousands of courses on LinkedIn Learning
About Checkit
Checkit optimises the performance of people, processes and physical assets with connected digital solutions. We help companies with remote, deskless workforces to schedule, manage and analyse the activities of their teams to deliver improved productivity, engagement and cost savings. Via digital assistants that provide guided workflows, powerful dashboards that provide insights into critical activities and bring dark operations to light, and smart sensors that monitor critical assets and building facilities, we give leadership teams the ability to schedule and plan activity, and know what is happening as it happens, while making life much easier for their teams at the frontline. These real-time workflow, monitoring and analytics services enable safe and productive work, efficient operations and data-driven insight to continually improve performance in large, complex organisations.
We work across four main sectors - healthcare, pharmaceutical, life sciences and biotech; facilities and building management; retail; and hospitality. We help our customers with challenges as diverse as keeping vaccines at the correct temperature; reducing stock loss and waste for food retailers; reducing time spent on audit and compliance; repurposing tens of thousands of working hours previously spent on tasks we now automate; and monitoring best practice and care quality. Our clients include many NHS trusts, BP, Waitrose / John Lewis Partnership, Sodexo, Hallmark Care Homes and Center Parcs.
Checkit is a publicly traded business headquartered in Cambridge, UK, with its operations centre in Fleet, UK and a US operation based out of Tampa, Florida. We currently have over 185 employees and are growing rapidly.