Senior Sales Administrator

25000.00 - 30000.00 GBP Annual
29 Jun 2022
05 Jul 2022
Contract Type
Full Time
A fantastic opportunity has arisen for a Senior Sales Administrator to join a successful and well-established company based in Watford, within the sports industry.
Working alongside another Senior Sales Administrator, you will be supporting the Sales Director with the day-to-day management of orders and account management. This is a role that you can really make your own, getting involved in many aspects of the company!
You will need to have the ability to multi-task, prioritise and have great attention to detail.
This is an office-based role.
What's in it for you?:
* Salary: Up to GBP30k, depending on experience
* Hours: Monday to Friday, 8am-5pm
* Free parking
* Pension scheme
Key responsibilities:
* Processing orders for a range of customers including large multiples
* Organising deliveries to multiples with couriers
* Responsible for the sales inbox - replying to emails, product queries etc
* Consultation with the customer to obtain all the necessary information and documentation to process the order as well as keeping them updated on the progress of their order
* Checking orders have been delivered successfully and getting PODs for large multiples
* Checking courier invoices to be authorised so payments can be made
* Uploading new product details for customers like Amazon, Argos, Very, Littlewoods, Costco and etc
* Implementing solutions to improve systems and take them forward
* Assist sales team with reports and quotations
* Process web orders
* Arranging collections of faulty products, and following through to repair and return the product to the customer
* Creating and processing credit notes for faulty products/returns
What the employer is looking for:
* 3 + years' experience in a similar sales order processing or customer focused administration position - from B2B or ecommerce preferably
* Confident using all Microsoft products, including Excel
* Must be dynamic, hardworking, confident, and ambitious, with the ability to work as part of a team whilst managing own workload
* Excellent telephone manner and customer relations skills
* Methodical and highly organised with the ability to think clearly under pressure
* Good attention to detail and high level of accuracy
* A confident communicator with strong problem-solving abilities
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive, only shortlisted applicants will be contacted

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