Helpdesk Administrator

Recruiter
Confidential
Location
Street
Salary
Competitive
Posted
28 Jun 2022
Closes
26 Jul 2022
Contract Type
Permanent
Hours
Full Time
Helpdesk Administrator - FM Service Provider - London Fenchurch Street - GBP25,000 per annum

Exciting opportunity for a Helpdesk Administrator to work for an established FM service provider situated very close to London Fenchurch Street. The main duties for both roles will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!

Hours of work

Monday to Friday (08:00am to 17.00pm)

Key duties & Responsibilities

Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
To review jobs received during the working day and allocate accordingly to Engineers.
Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled
Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract
To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications Please send your CV to Katie at CBW Staffing Solutions for more information

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