Membership Officer

Recruiter
Confidential
Location
Bracknell
Salary
Pension Holidays ect
Posted
28 Jun 2022
Closes
26 Jul 2022
Contract Type
Permanent
Hours
Full Time
My client in Bracknell is currently in need of an Membership Officer due to expansion.

The role

Membership Officer, reporting to the Membership Manager, will implement the membership recruitment and retention strategy to achieve member growth, increase member engagement, and take up of added value services, as well as develop cross-selling opportunities the companies employment specifics:

As a Membership Officer your main duties will be as the following :

• Support the Membership Manager to execute the member recruitment and retention strategy, contributing to the achievement of the revenue budget for membership.

• Undertake desk-based research to identify and qualify new member leads.

• Conduct effective competitor analysis for targeted development activities.

• Make prospecting calls and follow up incoming leads to secure the successful recruitment of new members.

• Under supervision of the Membership Manager, generate bespoke proposals to support the recruitment process.

• Execute the in-house new member joining process to induct them on accessing and benefiting from the full range of company services.

• If required, attend and participate in relevant trade shows/exhibitions with the view to generating new business opportunities and gathering industry intelligence.

• Build and nurture relationship with members to proactively encourage the uptake of the company membership services via various communication channels.

• Conduct regular meetings/calls to members to identify and develop pan-company sales opportunities, including sponsorship.

• Support the Membership Manager in delivering regular member engagement activities/events utilising digital platforms.

• Participate in the annual renewals process, ensuring accurate and efficient subscription collections. • Progress resignation notifications in line with procedures.

• Contribute to member communications, including email correspondence, newsletters and welcome packs.

To be successful in this role you will possess the following Skills and Knowledge:

• Consultative selling and business development skills (essential).

• Experienced in corporate membership environment (desirable).

• Proven commercial acumen