IT Service Desk Analyst - IMMEDIATE START/INSIDE IR35
- Recruiter
- Confidential
- Location
- Swindon
- Salary
- 18.00 - 20.00 GBP Hourly
- Posted
- 21 Jun 2022
- Closes
- 19 Jul 2022
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
Job Responsibilities
* Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems
* Provide exceptional Service support to the business
* Provide solution(s)/work around(s) to incidents and Problems
* Install, maintain and support new applications
* Work to SLA thresholds for incident(s), request(s) and problem(s)
* Establishing a good working relationship with the business and 3rd party's
* Review of services, application delivery, patching and Anti-Virus
* Supporting Users on both hardware and Software applications
* Administer backups and restores
Skills Required
* Previous experience providing 1st/2nd line support
* Experience with project work, helping with migrations/upgrades
* Knowledge of; Win 11, O365, AD and basic Networking (LAN/WAN, TCP/IP)
This role is inside IR35 and requires an umbrella company. The role requires 5 days onsite. You must be able to start immediately
* Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems
* Provide exceptional Service support to the business
* Provide solution(s)/work around(s) to incidents and Problems
* Install, maintain and support new applications
* Work to SLA thresholds for incident(s), request(s) and problem(s)
* Establishing a good working relationship with the business and 3rd party's
* Review of services, application delivery, patching and Anti-Virus
* Supporting Users on both hardware and Software applications
* Administer backups and restores
Skills Required
* Previous experience providing 1st/2nd line support
* Experience with project work, helping with migrations/upgrades
* Knowledge of; Win 11, O365, AD and basic Networking (LAN/WAN, TCP/IP)
This role is inside IR35 and requires an umbrella company. The role requires 5 days onsite. You must be able to start immediately