EPOS Field Support Maintenance Engineer
- Recruiter
- Confidential
- Location
- Milton Keynes
- Salary
- 28000.00 - 29000.00 GBP Annual
- Posted
- 26 Jun 2022
- Closes
- 24 Jul 2022
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
EPOS Field Support Maintenance Engineer
We currently have opportunities for experienced EPOS Installation / Field Engineers for positions across the UK.
Key Skills: EPOS Installation / Field Engineers, Chip & PIN devices, Data Cables, tablets, data installations, Cat 5e and Cat 6, Fibre
Salary Circa GBP28,000
Location: Milton Keynes / Northampton / Stevenage / Luton MK9 1LA
Looking for Engineers based around the M25 (Croydon North London Bedford areas )
As EPOS Installation / Field Engineer you must be happy to travel daily and at times stay away from home. The work is based on customers sites, all within Hospitality & Retail environments, and involves driving to various sites daily to perform the replacement, swap out or repair of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends.
Typically calls will be scheduled between the hours of 7:00am and 21:30pm (8hr shift) with Some Night time Works Involved (Customer dependant). *Overtime, Company Van & Fuel Card, Screwfix Card, Velos credit Card, Provided*
Duties will include:
Installation, refurbishment and maintenance of tills, Chip & PIN devices, Data Cables, tablets, digital menu boards, media screens, kitchen management systems, Wi-Fi and other industry related IT equipment
Provide on-site swap out services ensuring adherence to Customer contract commitments
Provide a professional approach to all customers and adhering to all onsite and local escalation procedures.
Communicate with clients to determine needs and explain complex issues
Ensure the process and procedures for all parts whether broken, needing repair, or returning are strictly followed.
Carry out any project support and installation work as required
Support colleagues where necessary at Head Office and in the field ensuring quality criteria is maintained at all times.
Ensure you comply with all Health and Safety processes and procedures necessary to the role and, especially whilst on customer sites.
Provide a full and exact installation service in line with current and Client specifications
Carrying out site surveys and audits
Complete documentation and reports in a timely manner for reviewThe successful candidate will:
Be a self- Motivated with a positive attitude and the ability to 'get the job done'
Have a minimum of 3 years' experience of Epos installations ideally within the Retail and Hospitality industry
Experience and knowledge of data installations (specifically Cat 5e and Cat 6, Fibre )
Have experience of configuration and commissioning of IT equipment
Have experience of cable Fault finding on IT equipment
Be computer literate
Excellent communication skills, the role will involve working alongside other Engineers and liaising with the Client
Have the ability to remain calm and professional at all times in what can be on occasions a stressful environment
Possess excellent organisational skills in a multi-tasking environment
Able to work efficiently and complete all relevant documentation accurately
Take ownership and assume responsibility
Full UK Driving Licence
H+S Qualifications
ECS (Ideally)
CSCS (is a minimum requirement)
1 Day citb Health & Safety Awareness classroom course (within the last 2yrs )
We currently have opportunities for experienced EPOS Installation / Field Engineers for positions across the UK.
Key Skills: EPOS Installation / Field Engineers, Chip & PIN devices, Data Cables, tablets, data installations, Cat 5e and Cat 6, Fibre
Salary Circa GBP28,000
Location: Milton Keynes / Northampton / Stevenage / Luton MK9 1LA
Looking for Engineers based around the M25 (Croydon North London Bedford areas )
As EPOS Installation / Field Engineer you must be happy to travel daily and at times stay away from home. The work is based on customers sites, all within Hospitality & Retail environments, and involves driving to various sites daily to perform the replacement, swap out or repair of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends.
Typically calls will be scheduled between the hours of 7:00am and 21:30pm (8hr shift) with Some Night time Works Involved (Customer dependant). *Overtime, Company Van & Fuel Card, Screwfix Card, Velos credit Card, Provided*
Duties will include:
Installation, refurbishment and maintenance of tills, Chip & PIN devices, Data Cables, tablets, digital menu boards, media screens, kitchen management systems, Wi-Fi and other industry related IT equipment
Provide on-site swap out services ensuring adherence to Customer contract commitments
Provide a professional approach to all customers and adhering to all onsite and local escalation procedures.
Communicate with clients to determine needs and explain complex issues
Ensure the process and procedures for all parts whether broken, needing repair, or returning are strictly followed.
Carry out any project support and installation work as required
Support colleagues where necessary at Head Office and in the field ensuring quality criteria is maintained at all times.
Ensure you comply with all Health and Safety processes and procedures necessary to the role and, especially whilst on customer sites.
Provide a full and exact installation service in line with current and Client specifications
Carrying out site surveys and audits
Complete documentation and reports in a timely manner for reviewThe successful candidate will:
Be a self- Motivated with a positive attitude and the ability to 'get the job done'
Have a minimum of 3 years' experience of Epos installations ideally within the Retail and Hospitality industry
Experience and knowledge of data installations (specifically Cat 5e and Cat 6, Fibre )
Have experience of configuration and commissioning of IT equipment
Have experience of cable Fault finding on IT equipment
Be computer literate
Excellent communication skills, the role will involve working alongside other Engineers and liaising with the Client
Have the ability to remain calm and professional at all times in what can be on occasions a stressful environment
Possess excellent organisational skills in a multi-tasking environment
Able to work efficiently and complete all relevant documentation accurately
Take ownership and assume responsibility
Full UK Driving Licence
H+S Qualifications
ECS (Ideally)
CSCS (is a minimum requirement)
1 Day citb Health & Safety Awareness classroom course (within the last 2yrs )