Implementation Engineer
- Recruiter
- Featurespace
- Location
- Cambridge
- Salary
- Competitive
- Posted
- 25 Jun 2022
- Closes
- 26 Jun 2022
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
We are looking for experienced Implementation Engineers to join our Implementation team. This role can be based Remotely across the UK , or in our Cambridge or London offices.
Implementation Engineers here at Featurespace will work with both our internal teams and customers in order to develop and deliver of our award-winning ARIC platform.
The role requires both strong technical and communication skills, in order to understand and explain the complexities of our software for customers. Prior experience in software delivery or interface development is beneficial, but not essential.
Day to Day
- Managing the end-to-end deployment and configuration of our award-winning ARIC platform, on-premise or hosted in the cloud
- Mentoring and training more junior colleagues, both in the context of deployment projects and code reviews
- Configuring and testing integration of customers' data sources into the ARIC APIs
- Assisting in the design and development of customer business rules in the ARIC platform
- Designing and writing test cases to ensure the quality of code delivered to customers
- Supporting customers throughout the lifecycle of a deployment, from initial engagement to post-live support and maintenance
- Assisting with designing and documenting suitable customer solutions using deep understanding of a customer's core business problem
- Designing the best way to deploy and configure the ARIC platform to meet customer needs, identifying custom and repeatable changes that this would produce
- Developing plugin modules e.g. for data ingestion or transformation
- Working closely with development, data science and QA staff to ensure new features are built, tested, and deployed for a customer on time
- Occasionally travelling on-site to a customer's environment - UK or abroad
Required skills:
- Strong academic background in a relevant discipline, e.g. Computer Science, Physics, Mathematics, Engineering, or other STEM subjects
- Experience with working in a Linux environment
- Experience of involvement in multiple concurrent projects
- Experience in a customer facing role in the tech industry
- Strong communication skills, including the ability to explain technical concepts to a range of different audiences - from highly technical to non-technical business owners
Desirable experience:
- Strong experience with shell scripting (Bash preferred)
- Familiarity with web services (e.g. REST), and associated components (e.g. JSON)
- Experience of working with distributed systems (e.g. Apache Zookeeper, Apache Kafka)
- Experience with deploying software in cloud-based environments (e.g. AWS)
- Experience writing production-quality code (Python or Java preferred)
- Experience with database architecture and scripting (e.g. SQL or MongoDB)
- Experience with source control (e.g. Gitlab)
- Familiarity with DevOps and software testing concepts (e.g. continuous integration, test-driven-development)
- A 4% matched pension scheme
- Growth share equity scheme
- Quarterly discretionary bonus scheme
- 25 days annual leave + UK Bank Holidays
- Training, development, and mentoring schemes
- Discounted gym membership and free daily exercise classes
- Career growth and training opportunities
- Private healthcare scheme with Vitality
- Death in Service scheme
- Regular social events
- Electric Vehicle Scheme
- Free weekly takeaway lunches at our Cambridge, London & Atlanta offices
- Cycle to Work scheme
- Fridges packed full of edible treats and drinks for lunches and snacks
- 30-minute Zoom interview with a Lead Implementation Engineer
- Tackling our take-home task
- A 2-hour technical interview with two Lead Implementation Engineers
- A final call with our Heads of Implementation and Recruitment