Customer Service Representative| Stamford | Agriculture
- Recruiter
- Confidential
- Location
- Stamford
- Salary
- Competitive
- Posted
- 24 Jun 2022
- Closes
- 22 Jul 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Representative| Stamford | Agriculture
About Our Client
We are working with a very forward thinking e-Commerce business who provide biological pest control solutions. They are currently looking to recruit a customer service representative to help support their team.
About the Job
Receives, processes and confirms orders from customers in a timely and accurate manner.
Liaises with production regarding specific requirements.
Issuing of paperwork for shipments to non- EU countries.
Ensures and provides quality service to both internal and external customers.
UK based, part of an international team.This is a fantastic role for progression.
The Ideal Candidate
Excellent customer service skills.
Excellent communication skills and telephone technique.
Excellent organisational skills.
Ability to multitask and prioritise.
Competent in Microsoft Programmes (Word, Excel, Outlook).
Ability to build excellent rapport with customer to ensure customer satisfaction.
Experience with customs documentation such as Certificate of Origin, Eur 1 and ATR preferable.
Business English -written and oral.
Knowledge of another European language (i.e. Dutch, German or Hungarian) is desirable but not essential.
Capable of working well in a team environment.
Good at listening to and following instructions.
A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively with colleagues.
Good time keeping and reliable
If this role sounds of interest and you want to have a discussion about it, then get in touch with Tor Newcomb on (phone number removed), or apply via the link below
About Our Client
We are working with a very forward thinking e-Commerce business who provide biological pest control solutions. They are currently looking to recruit a customer service representative to help support their team.
About the Job
Receives, processes and confirms orders from customers in a timely and accurate manner.
Liaises with production regarding specific requirements.
Issuing of paperwork for shipments to non- EU countries.
Ensures and provides quality service to both internal and external customers.
UK based, part of an international team.This is a fantastic role for progression.
The Ideal Candidate
Excellent customer service skills.
Excellent communication skills and telephone technique.
Excellent organisational skills.
Ability to multitask and prioritise.
Competent in Microsoft Programmes (Word, Excel, Outlook).
Ability to build excellent rapport with customer to ensure customer satisfaction.
Experience with customs documentation such as Certificate of Origin, Eur 1 and ATR preferable.
Business English -written and oral.
Knowledge of another European language (i.e. Dutch, German or Hungarian) is desirable but not essential.
Capable of working well in a team environment.
Good at listening to and following instructions.
A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively with colleagues.
Good time keeping and reliable
If this role sounds of interest and you want to have a discussion about it, then get in touch with Tor Newcomb on (phone number removed), or apply via the link below