Service Desk Administrator
- Recruiter
- Confidential
- Location
- Newcastle Upon Tyne
- Salary
- 20000.00 - 22000.00 GBP Annual
- Posted
- 24 Jun 2022
- Closes
- 11 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Manpower has an exciting opportunity for a Service Desk Administrator to join the team for our client based in Newcastle. Working in a hybrid environment the position will primarily be home based with the need to attend the Newcastle site occasionally.
Reporting to the Refresh Services Team Lead you will work alongside the customer, field engineers and key stakeholders to produce and manage data and schedules to enable the refresh of end user devices across different environments.
Using various toolsets to collate and update information you will engage with the customer to produce a refresh schedule, work with project teams to assist in the communication and delivery of projects as well as produce reports from various data sources to track progress of projects alongside inbox management.
The ideal candidate will have strong communication skills, good knowledge of Microsoft Excel, experience of direct customer engagement and strong organisational skills.
Due to the nature of this role all candidates must have or be able to obtain SC security clearance
Reporting to the Refresh Services Team Lead you will work alongside the customer, field engineers and key stakeholders to produce and manage data and schedules to enable the refresh of end user devices across different environments.
Using various toolsets to collate and update information you will engage with the customer to produce a refresh schedule, work with project teams to assist in the communication and delivery of projects as well as produce reports from various data sources to track progress of projects alongside inbox management.
The ideal candidate will have strong communication skills, good knowledge of Microsoft Excel, experience of direct customer engagement and strong organisational skills.
Due to the nature of this role all candidates must have or be able to obtain SC security clearance