Administration Assistant

We create high quality, reusable housewares and insulated food and drink products and are currently recruiting for a Sales Admin Assistant to join our team.Do you have the ability to commit to providing a top quality service to our customers?Do you have good knowledge of MS Office?If so, this could be the perfect role for you...Duties / Responsibilities:*Answer telephones and deal with telephone queries or transfer to colleagues as necessary.*Admin support for the sales team, including completing New Line Forms, sending images and content to accounts and uploading to account's online systems.*Prepare quote sheets and stock offers, including product info, images and pricing.*Assist the sales team in the preparation for customer meetings - including creating presentations, printing of documents and collation of samples.*Managing sample requests, including sending, maintaining sample log and ensuring sufficient stock is available at all times.*Assisting in market research, including weekly online reviews and seasonal presentations.*Field all trade and consumer related enquires and action as required.*Monitor and manage complaints across all platforms and respond as required - including resolving issues, monitoring and logging complaints and arranging replacements.*Website support, including uploading content and images and ensuring this is kept up to date, as well collating payments.Skills / Experience:*Highly motivated and committed to providing a top quality service to our customers.*Excellent attention to detail.*Ability to organise, plan workload and prioritise where necessary.*Good knowledge on MS office, in particular Excel. *Experience of pivot tables and vlookup is an advantage.To be considered for the Sales Admin Assistant role, please apply today.