Engineer and Service Co-ordinator

Due to expansion, our client is seeking an additional Co-ordinator to work alongside the internal and engineer teams.Duties involve:

• Daily co-ordination and monitoring of the service agreements
• Advise customers of engineer visits
• Liaise with clients and answer any queries on renewal of contracts
• Ensure SLA terms are met
• Renew any existing maintenance RAMS in place
• Raise call outs and jobs.
• Update database
• Raise and issue PO's for suppliers and Sub contractors.
• Chase outstanding Purchase Orders
• Ensure service jobs are completed by liaising with engineers
• Review engineer worksheets and timesheets
• Generate reports for invoicing purposes
• Ensure engineers have the parts required for the job
• General office administration including answering the phones, liaising with couriers, receiving goods in when required and greeting customers.

Ideal person

• Strong administration and customer servcie skills
• Excellent organisational ability
• Good communicator - verbal and written
• Happy working at a fast pace
• Ideally have worked within a similar industry
• Good PC skills and quick to learn
• Enthusiasm

Excellent benefits, training and development

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