General Manager / Operations Manager

Recruiter
Confidential
Location
Luton
Salary
45000.00 - 60000.00 GBP Annual
Posted
24 Jun 2022
Closes
22 Jul 2022
Contract Type
Permanent
Hours
Full Time
General Manager / Operations Manager

Due to an existing success and long term partnerships in a high-growth sector, we're exclusively recruiting for an experienced Operations Manager / General Manager with a background in Retail, Hospitality, Events or Building Management.

If you're looking for a rewarding career opportunity that allows you to side shift into a rewarding sector without making compromises, then continue reading???

This opportunity offers a high level of autonomy working together with, and reporting to, the Operations Director. You'll also work with internal teams and strengthen existing external relationships through fantastic service and SLA management.

In return you'll be rewarded, have a fantastic working environment and we can confidently say there may even be a huge improvement on working hours for you too!

The ideal General Manager / Operations Manager will demonstrate the ability to:

*Help develop operations strategy focused on both financial gain, operational efficiencies and improved customer satisfaction that supports business growth targets and the business plan.
*Develop an ongoing strategy and annual business plan in conjunction with the CEO, Operations Director and National General Manager
*Events management - organise and manage exciting and engaging social events
*Support the Sales and Marketing Teams during events and other initiatives
*Maintain Health and Safety compliance, audits and reports
*Manage SLA delivery to ensure these are met and exceeded
*Building Maintenance and Facilities Management liaising with the facilities team
*Positively contribute to the development, review, and management of companywide policies and procedures
*Establishing and maintaining local networking communities
*Coach, lead and focus your team to deliver a first class experience and service
*Produce accurate, quality, timely board reports. Attend all board meetings and
*present on performance and actions
*Manage financial budget and overall expenses

What we look for in the ideal General Manager:

*Minimum 3 years' management experience in a Retail, Hospitality, Leisure or Events background
*A passional can-do attitude
*A strong and natural from-the-front leader
*A leader who is analytical, accountable and can work at a fast pace
*Passionate in delivering five star service and experience
*Excellent planning and organisational skills
*Be a self-motivated, energetic and enthusiastic individual

The hours for the role are fantastic:
Monday - Friday 09:00 - 17:00
Core Hours are 10:00-16:00 which need to be covered, but you can be flexible around this

You may work the occasional Saturday to attend and run events, but you'll be glad to know you can take your day back in lieu.

You get all your Sundays and all Bank Holidays to yourself. Yes, you heard that right, they're all yours!

What's in it for you?

A basic salary up to GBP60,000
10% Annual Bonus
Fantastic Career Prospects
Great working hours
Amazing working culture

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