Repairs Coordinator
- Recruiter
- Confidential
- Location
- Warrington
- Salary
- Competitive
- Posted
- 23 Jun 2022
- Closes
- 21 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
An exciting career opportunity has arisen for an experienced Administrator to join our Warrington Service Branch as a Repairs Coordinator. Working closely with managers you will provide support in managing engineers and subcontractors to deliver the Branch objectives for major and/or minor repair fulfilment, to meet set targets, objectives and goals. Your role will be to focus on all aspects of project delivery including health and safety, people deployment and customer service.
We are looking for individuals, who have a good understanding of the lift industry with previous administration experience within a busy office environment, having the ability to plan, prioritise workloads and are capable of interpreting and reporting accurate data.
The ideal candidate will have strong interpersonal skills and will be able to interact professionally with our customers and across all levels of the organisation, taking ownership of queries through to resolution.
A driving license is essential for this role
Responsibilities:
* Assist in effective allocation and planning of all repair work
* Completion of construction phase health and safety plans, risk assessments and method statements
* Assist in consistent and accurate use of the compliance process on all major repair contracts, ensuring thorough design risk assessments are completed in all cases.
* Ensure that field staff adhere to PPE requirements at all times
* Organisation of Engineers equipment and documents
* Attend site meetings with the customer when required
* Writing up reports from site
* Proactively alerting the Field Repair Manager of potential issues or delays
* Accident and near miss investigation and reporting
* Control parts used and monitor stock levels
* Ensure all repair works are completed as per quotations
* Ensure customer feedback forms are completed as per our contractual obligations.
* Any other duties/responsibilities by the organisation.
Qualifications
* GCSE English Grade C or above is required.
* NVQ in Administration is desirable or previous proven experience
* Driving licence
Company Information
We are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. We have carefully selected following benefits which complement our employees' lifestyles
Benefits Include
* Competitive Salary, paid on a monthly basis
* Profit Share Bonus Scheme, which is paid to all employees each quarter, based on Group Company profits
* 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
* Pension Scheme, matched contribution/salary sacrifice
* SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations.
* Life Assurance Scheme
* Long Service award scheme, with additional holiday benefit
* Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts, days out and more
* Employee Assistance Programme
* Company Sick Pay
* Enhanced maternity and paternity provision
We are looking for individuals, who have a good understanding of the lift industry with previous administration experience within a busy office environment, having the ability to plan, prioritise workloads and are capable of interpreting and reporting accurate data.
The ideal candidate will have strong interpersonal skills and will be able to interact professionally with our customers and across all levels of the organisation, taking ownership of queries through to resolution.
A driving license is essential for this role
Responsibilities:
* Assist in effective allocation and planning of all repair work
* Completion of construction phase health and safety plans, risk assessments and method statements
* Assist in consistent and accurate use of the compliance process on all major repair contracts, ensuring thorough design risk assessments are completed in all cases.
* Ensure that field staff adhere to PPE requirements at all times
* Organisation of Engineers equipment and documents
* Attend site meetings with the customer when required
* Writing up reports from site
* Proactively alerting the Field Repair Manager of potential issues or delays
* Accident and near miss investigation and reporting
* Control parts used and monitor stock levels
* Ensure all repair works are completed as per quotations
* Ensure customer feedback forms are completed as per our contractual obligations.
* Any other duties/responsibilities by the organisation.
Qualifications
* GCSE English Grade C or above is required.
* NVQ in Administration is desirable or previous proven experience
* Driving licence
Company Information
We are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. We have carefully selected following benefits which complement our employees' lifestyles
Benefits Include
* Competitive Salary, paid on a monthly basis
* Profit Share Bonus Scheme, which is paid to all employees each quarter, based on Group Company profits
* 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
* Pension Scheme, matched contribution/salary sacrifice
* SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations.
* Life Assurance Scheme
* Long Service award scheme, with additional holiday benefit
* Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts, days out and more
* Employee Assistance Programme
* Company Sick Pay
* Enhanced maternity and paternity provision