Night Customer Service Administrator - Immediate start

Recruiter
Confidential
Location
Hatfield
Salary
24699.00 - 24700.00 GBP Annual + Benefits
Posted
23 Jun 2022
Closes
21 Jul 2022
Contract Type
Contract
Hours
Full Time
Are you a customer-focussed individual with a desire to make a real impact?

Do you enjoy a fast-paced and dynamic environment, with scope for significant progression?

Are you looking for a night shift role ?

Osborne Appointments are currently recruiting for a Nights Customer Service Administrator to join our client on a 6 Month fix term contract.

Job Details

Location: Hatfield
6 Month fixed term contract
Salary: GBP24,700

Rotational NIGHT shift patterns, Any 5 days out of the 7 - 21:00 - 06:00, 22:00 - 07:00, 22:30 - 07:30
Any 5 days out of the 7

Full training provided - You will need to be available in the day for 4 weeks for the training programme
Nights Customer Service Administrator - Main Duties

Outbound calls to carriers, booking in transportation
Managing shipment orders end to end
Building strong relationships and provide support to carriers and shippers to execute day to day loads
Checking documentation and proof of deliveries
Provide feedback and ideas for product and process improvement
Support the training and on boarding of new colleagues in a rapidly growing team
Nights Customer Service Administrator - Key Skills & Experience

Previous experience in Transport & Logistics environment
Pervious customer service/office role
Confident telephone manner, including outbound calls
Passion for Customer Service
Quick problem solving skills
Attention to detail
Outstanding communications, written and verbal
Desire to adapt and develop with a growing business
If you are interested in this opportunity, please apply with your CV today.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office)