IT End User Support Engineer

Recruiter
Confidential
Location
Lincoln
Salary
Competitive
Posted
23 Jun 2022
Closes
21 Jul 2022
Sectors
IT, IT Support
Contract Type
Contract
Hours
Full Time
Role: IT End User Support Engineer

Location: Lincoln

Duration: 3 months

Pay: GBP15-GBP20 p/hr PAYE

Description:

Completes a range of professional duties pertaining to IT User Engagement according to defined targets and processes, in an assigned area of work, team or organizational unit.

* Implements IT User Engagement policies, guidelines, programs and standards.
* Works towards IT solutions being used effectively.
* Defines enduser requirements and supports their translation into IT demand requirements.
* Maintains key-user/IT coordinator communities.
* Performs end-user support (e.g. on-site support, VIP support, relocation, supervision of on-site activities of providers, etc.) and/or service desk service.
* Monitors and regularly reports on target achievements.
* Reports accurately and timely to team leader.
* Executes improvements of procedures and processes.
* Typically reports to an User Engagement IT Team Leader.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants