Night Reception Cover

Recruiter
Confidential
Location
Bournemouth
Salary
Competitive
Posted
22 Jun 2022
Closes
20 Jul 2022
Contract Type
Temporary
Hours
Full Time
We are looking for a Night Reception Cover for a Student Accommodation in Bournemouth.

You'll be working 8pm - 8am for GBP13 per hour.

Duties include:

Manage and maintain all administrative duties, which relate to accommodation enquires such as bookings and payments.
Manage associated administrative and record-keeping in relation to incident management and reporting, liaising with university personnel concerning any relevant incidents, events, or concerns where appropriate.
Proactively pursue outstanding debt and maintain records and communications regarding progress.
Provide excellent customer service when completing such duties as answering telephones and dealing with high volumes of customer enquiries both by email and face to face.
Engage with residents by attending and helping to plan Village Life events to enhance their experience.
Carry out basic maintenance tasks, emergency repairs and attending resident lock outs to maintain the welfare of all residents.
General housekeeping duties - this will include regular cleaning throughout the night.
Be responsible for on-site first aid and fire marshalling.

What skills do you need to have?

A warm, friendly, and professional approach

Have the confidence to deal with occasional challenging situations, which may require the ability de-escalate misunderstandings between residents.

If you are interested in this role please apply today