HR Assistant

This is a full-time position based on an average 40 hours a week, 5 days over 7. Salary is GBP24,000 per year with additional benefits including amazing discounts, free meals, free golf membership and a full Employee Assistance Program. Availability to work morning, evenings and weekends is essential.

In this role of HR Assistant you will manage the day-to-day administrative tasks of the HR department and support the HR Manager to provide a comprehensive and confidential Human Resources service to the hotel. The role will be the first point of contact for our teams when it comes to HR and will support the HR Manager and General Manager in the achievement of business goals and strategies whilst developing and maintaining positive internal and external colleague relationships. The ideal candidate will be a professional, people-focused superstar with a genuine passion for hospitality and people, whilst providing a consistently high standard of support, both administrative and non-administrative to the HR department and SCHLOSS Roxburghe.

Your Key Responsibilities:

RECRUITMENT & ONBOARDING:

• You will support Heads of Departments in talent attraction from advertising on our various platforms and arranging interviews
• You will ensure our new colleagues have a great welcome onboarding experience by taking ownership of all administration tasks relating to the employee onboarding process including but not limited to; new starter paperwork, group inductions, distributing uniform and contract writing
• Input and manage all data on the HR and Payroll system

  COMPLIANCE:

• You will maintain employee personnel files and HR filing system as appropriate, updating Fourth with starters, changes and leavers
• You will be responsible for the processing of new starters, leavers and contractual changes

  LEARNING & DEVELOPMENT:

• You will support the HR Manager with the delivery of new starter induction
• You will assist with overseeing the hotel's training plan
• You will support with training room set-ups, training coordination and occasional delivery of training sessions
• Liaise with all Heads of Departments to ensure completion of mandatory training

• EMPLOYEE RELATIONS:

• You will work with HOD's to maintain accurate records of probation and feedback reviews
• You will support with minute taking in meetings and formal processes such as disciplinary, grievance and performance management

ENGAGEMENT:

• You will use our employee app to communicate relevant, engaging activities and share employee benefits
• You will support in the planning and delivery of colleague social activities including but not limited to Quarterly Recognition Programme, yearly well-being calendar and colleague birthdays
• You will assist with the distribution of internal communication including designing posters, composing emails and creating presentations
• You will contribute to ideas and initiatives to drive employee engagement throughout the hotel

Your Knowledge & Capabilities:

• You are passionate about HR and engaging with people
• You are enthusiastic, often described as a 'people person' with a positive personality and the ability to build genuine and trusting relationships
• You have strong organisational time management and planning skills
• You are an excellent communicator, both verbal and written, with the ability to communicate effectively with people at all levels
• You must be a great team player, able to work confidently on your own and as part of a wider team
• You are detail-oriented; with accurate data entry and strong computer skills
• Confidentiality is vital - you understand and demonstrate the importance of confidentiality in all aspects of your role
• Proficient in Microsoft Office

Proven Experience/Qualifications:

• Minimum 1 year experience in a HR environment or similar administrative role
• Experience in the hospitality industry, preferably in a comparable position or industry, desirable
• Confident speaker of English is essential

Your Employee Benefits:

- 30 days paid holiday after 1 year of service

- 50% discount on food & beverage

- 30% discount in our Pro Shop

- Free meals whilst on shift

- Free golf membership

- Free on-site parking

- Recommend a friend scheme

- Gym membership discount

- Quarterly recognition programme

- Hotel stay discounts with Luxury Scotland

- Hotel stay discounts at our sister properties including Ibiza, Sardinia and New York

- Access to exclusive perks, offers, and discounts on our colleague platform

- LifeWorks employee assistance program

- Access to wellbeing articles, podcasts, tools and resources