Senior Manager, Communications - Process & Systems Optimization
- Recruiter
- PPD
- Location
- Cambridge
- Salary
- Competitive
- Posted
- 21 Jun 2022
- Closes
- 08 Jul 2022
- Sectors
- Marketing, PR & Advertising
- Contract Type
- Permanent
- Hours
- Full Time
*Overview: *
As part of the Project Delivery Centralized Services team, this role delivers high-quality, interdepartmental communications in a complex cross-functional environment. The ideal candidate will oversee and execute communication strategies related to continuous process improvement and optimization of organizational performance, processes, and associated systems and training implemented to achieve business goals and objectives.Translate strategies into actionable communications plans and tactics and manage their implementation and production.
*Essential Functions and Other Job Information: *
* Supports and manages initiatives to develop and deliver comprehensive, timely and appropriate communications in alignment with department strategies, initiatives, and projects.
* Generates content ideas and approaches that include writing educational content crafted to inform and motivate behavior among Project Delivery.
* Work with cross-functional teams to develop clear, impactful presentations, with a focus on improving the consistent look, layout and impact of presentation elements
* Write and edit content that aligns with relevant messaging and complies with corporate standards. Experience/familiarity with AP Style preferred.
* Create newsletters, email communications, scripts/videos, etc. for various individuals and groups within Project Delivery.
* Develop and manage execution of communication and change management plans for process improvement initiatives.
* Work with SMEs across the organization to leverage their expertise, insights and capabilities to develop meaningful content, including launching pilot communications and engagement projects.
* The ideal candidate will have proven writing and editing skills; planning, organizational and project management expertise; understanding of change management discipline; and the willingness and ability to learn and adopt the use of new technologies and information systems.
* This role requires an ability to work effectively, both individually and collaboratively with PD PSO teams and PPD stakeholders, to create innovative communication tactics and highly engaging content.
* The position responsibility may include supervision of employees.
*Qualifications:*
*JOB QUALIFICATIONS *
*Education and Experience: *
* Bachelor's degree or relevant formal academic / vocational qualification; degree in business, communications, marketing or sciences preferred.
* Previous experience comparable to 8+ years, experience with enterprise-level communications or marketing is a plus.
* Life sciences, healthcare and/or CRO experience preferred, but not required.
*Knowledge, Skills and Abilities:*
* Exceptional oral and written communication skills including the ability to communicate in English, both orally and in writing.
* Background working in content management systems, including web content management systems and SharePoint, email, and other systems, with ability to quickly learn new technologies and tools.
* Proficiency in Adobe and Microsoft suites with an efficient design process
* Experience planning, developing, and executing strategic communications for business segments, functional groups and/or companywide initiatives.
* High energy, positive attitude and works well through change and shifting priorities.
* Proven ability to work effectively with senior executives and establish and maintain productive relationships with colleagues at all levels of the organization. Strong executive presence.
* Strong planning, organizational and project management skills.
* Ability to work independently, without task-level oversight to make good decisions and apply sound judgment.
* Ability to work well under pressure and meet deadlines with a quality product.
* Demonstrated attention to detail.
* Ability to manage changing priorities and multiple projects simultaneously.
* Strong proficiency in appropriate technology tools to work in a collaborative environment, including Microsoft Teams, Word, Excel, PowerPoint.
* Strong interpersonal, negotiation and problem-solving skills.
* Capable of directing and promoting teamwork in multi-disciplinary and multi-cultural team settings.
As part of the Project Delivery Centralized Services team, this role delivers high-quality, interdepartmental communications in a complex cross-functional environment. The ideal candidate will oversee and execute communication strategies related to continuous process improvement and optimization of organizational performance, processes, and associated systems and training implemented to achieve business goals and objectives.Translate strategies into actionable communications plans and tactics and manage their implementation and production.
*Essential Functions and Other Job Information: *
* Supports and manages initiatives to develop and deliver comprehensive, timely and appropriate communications in alignment with department strategies, initiatives, and projects.
* Generates content ideas and approaches that include writing educational content crafted to inform and motivate behavior among Project Delivery.
* Work with cross-functional teams to develop clear, impactful presentations, with a focus on improving the consistent look, layout and impact of presentation elements
* Write and edit content that aligns with relevant messaging and complies with corporate standards. Experience/familiarity with AP Style preferred.
* Create newsletters, email communications, scripts/videos, etc. for various individuals and groups within Project Delivery.
* Develop and manage execution of communication and change management plans for process improvement initiatives.
* Work with SMEs across the organization to leverage their expertise, insights and capabilities to develop meaningful content, including launching pilot communications and engagement projects.
* The ideal candidate will have proven writing and editing skills; planning, organizational and project management expertise; understanding of change management discipline; and the willingness and ability to learn and adopt the use of new technologies and information systems.
* This role requires an ability to work effectively, both individually and collaboratively with PD PSO teams and PPD stakeholders, to create innovative communication tactics and highly engaging content.
* The position responsibility may include supervision of employees.
*Qualifications:*
*JOB QUALIFICATIONS *
*Education and Experience: *
* Bachelor's degree or relevant formal academic / vocational qualification; degree in business, communications, marketing or sciences preferred.
* Previous experience comparable to 8+ years, experience with enterprise-level communications or marketing is a plus.
* Life sciences, healthcare and/or CRO experience preferred, but not required.
*Knowledge, Skills and Abilities:*
* Exceptional oral and written communication skills including the ability to communicate in English, both orally and in writing.
* Background working in content management systems, including web content management systems and SharePoint, email, and other systems, with ability to quickly learn new technologies and tools.
* Proficiency in Adobe and Microsoft suites with an efficient design process
* Experience planning, developing, and executing strategic communications for business segments, functional groups and/or companywide initiatives.
* High energy, positive attitude and works well through change and shifting priorities.
* Proven ability to work effectively with senior executives and establish and maintain productive relationships with colleagues at all levels of the organization. Strong executive presence.
* Strong planning, organizational and project management skills.
* Ability to work independently, without task-level oversight to make good decisions and apply sound judgment.
* Ability to work well under pressure and meet deadlines with a quality product.
* Demonstrated attention to detail.
* Ability to manage changing priorities and multiple projects simultaneously.
* Strong proficiency in appropriate technology tools to work in a collaborative environment, including Microsoft Teams, Word, Excel, PowerPoint.
* Strong interpersonal, negotiation and problem-solving skills.
* Capable of directing and promoting teamwork in multi-disciplinary and multi-cultural team settings.