Service Engineer
- Recruiter
- Confidential
- Location
- Westhill
- Salary
- Competitive
- Posted
- 21 Jun 2022
- Closes
- 19 Jul 2022
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Aberdeen - hybrid working across office / home-based / offshore
We are investigators, problem solvers, brilliant thinkers, relentless explorers, we are Ultra!
We have an exciting opportunity for a Service Engineer to join our Service team based in Aberdeen.
The post holder will work within the service team on a variety of Ultra products, providing maintenance support, help desk support, fault finding and upgrade/installation support.
Position will be office / workshop / home-based with travel to customers' offshore/onshore sites and vessels.
Key Responsibilities:
* Complete scheduled maintenance on Ultra systems in accordance with current maintenance routines.
* Participate in the Help Desk rota and submission of weekly status reports to Customers.
* Participate in the on-call and standby Engineer rotas.
* Provide technical support and resolve faults on Ultra systems.
* Repair of Ultra supplied equipment in Aberdeen workshop and onshore/offshore at customer sites, ensure all test procedures and site records are accurately updated.
* Assists other team members in the identification of more complex problems and can apply diagnostic methods to identify causes and
propose possible solutions.
* Provide estimates (time & materials) for tasks and deliver to them.
* Adhere to company practices and policies, especially health and safety and report any issues.
Desirable Skills:
* Experience installing, maintaining and repairing complex electronic systems in an offshore or marine environment
* Good understanding of IT, Networks and Software based solutions
* Methodical approach to problems with good attention to detail and accurate record keeping
* Dynamic, self-motivated, determined and result orientated, enjoying and responding well to challenges
* Willing to work overtime and to travel to customer sites in the UK and overseas as required
* Flexible approach to working hours and patterns inclusive of anti-social hours, such as weekends and bank holidays
* Basic skills in wiring and mechanical fitting and use of both bench and hand portable test equipment
Qualifications:
* ONC / HNC / HND or Degree in Electronic / Electrical Engineering or related discipline, OR qualified by experience
* Full driving licence
Desirable:
* Working at height
* Ability to obtain BOSIET Offshore Survival, Medical, MIST
* Formal qualifications in IT / Software or related discipline
Benefits:
Every employee is critical to our success and as such we offer a range of flexible employee benefits along with career development opportunities.
• Flexible working within core working hours (flexible start/finish times)
• 25 days' holiday with the option to buy/sell 5 days plus bank holidays.
• 4 times your annual salary in life assurance
• Flexible benefits package (retail vouchers, gym discounts, employee share scheme, health screening and more!)
• Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions.
• Additional offshore allowance
Please note, once you have completed your application this will be reviewed by our Talent Acquisition team. On occasions we may close roles earlier than the advertised closing date based on the quality of applications received. We encourage you to submit your application ASAP.
Here at Ultra we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.
We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible
We are investigators, problem solvers, brilliant thinkers, relentless explorers, we are Ultra!
We have an exciting opportunity for a Service Engineer to join our Service team based in Aberdeen.
The post holder will work within the service team on a variety of Ultra products, providing maintenance support, help desk support, fault finding and upgrade/installation support.
Position will be office / workshop / home-based with travel to customers' offshore/onshore sites and vessels.
Key Responsibilities:
* Complete scheduled maintenance on Ultra systems in accordance with current maintenance routines.
* Participate in the Help Desk rota and submission of weekly status reports to Customers.
* Participate in the on-call and standby Engineer rotas.
* Provide technical support and resolve faults on Ultra systems.
* Repair of Ultra supplied equipment in Aberdeen workshop and onshore/offshore at customer sites, ensure all test procedures and site records are accurately updated.
* Assists other team members in the identification of more complex problems and can apply diagnostic methods to identify causes and
propose possible solutions.
* Provide estimates (time & materials) for tasks and deliver to them.
* Adhere to company practices and policies, especially health and safety and report any issues.
Desirable Skills:
* Experience installing, maintaining and repairing complex electronic systems in an offshore or marine environment
* Good understanding of IT, Networks and Software based solutions
* Methodical approach to problems with good attention to detail and accurate record keeping
* Dynamic, self-motivated, determined and result orientated, enjoying and responding well to challenges
* Willing to work overtime and to travel to customer sites in the UK and overseas as required
* Flexible approach to working hours and patterns inclusive of anti-social hours, such as weekends and bank holidays
* Basic skills in wiring and mechanical fitting and use of both bench and hand portable test equipment
Qualifications:
* ONC / HNC / HND or Degree in Electronic / Electrical Engineering or related discipline, OR qualified by experience
* Full driving licence
Desirable:
* Working at height
* Ability to obtain BOSIET Offshore Survival, Medical, MIST
* Formal qualifications in IT / Software or related discipline
Benefits:
Every employee is critical to our success and as such we offer a range of flexible employee benefits along with career development opportunities.
• Flexible working within core working hours (flexible start/finish times)
• 25 days' holiday with the option to buy/sell 5 days plus bank holidays.
• 4 times your annual salary in life assurance
• Flexible benefits package (retail vouchers, gym discounts, employee share scheme, health screening and more!)
• Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions.
• Additional offshore allowance
Please note, once you have completed your application this will be reviewed by our Talent Acquisition team. On occasions we may close roles earlier than the advertised closing date based on the quality of applications received. We encourage you to submit your application ASAP.
Here at Ultra we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.
We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible