Team Leader - Nights

Recruiter
Confidential
Location
Southampton
Salary
17257.00 - 19175.00 GBP Annual
Posted
21 Jun 2022
Closes
19 Jul 2022
Contract Type
Permanent
Hours
Part Time
Part time, 28 hours a week

GBP17,257 progressing to GBP19,175

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

We are looking for an enthusiastic, positive and driven individual to join our team. You will manage a team of night workers who work with our clients across Southampton. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Your working hours will be between 12pm to 12am to ensure you can manage the night staff and have time with the day staff. You will likely work up to 8 hours a day.

MAIN RESPONSIBILITIES

* You will support your team to achieve their potential through regular staff supervision, coaching, training and induction

* Liaise between the day and night teams to ensure consistent and effective communication

* Manage staff annual leave, plan rotas and organise cover for absences ensuring adequate cover at all times

* Be proactive in responding and reporting of health & safety issues

* Oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming

* Work alongside the organisations providing the support to clients

* Manage incidents through the on-call service, emergency services or by providing assistance

Attributes & Values

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

* Clear verbal and written English and great communication skills

* Basic IT and keyboard skills

* Polite, assertive manner

* Passion for working in a client/customer facing role

* Have an interest and genuine concern for homelessness and related issues

* Experience of working in a residential or institutional or similar

* Knowledge of voluntary and statutory agencies