OPERATIONS SUPPORT ADMINISTRATOR
- Recruiter
- Confidential
- Location
- Kettering
- Salary
- Competitive
- Posted
- 17 Jun 2022
- Closes
- 12 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Part Time
At National Accident Law, our purpose is to help those who have had a personal injury get their lives back on track.
We work differently to handle compensation claims in a modern, imaginative and refreshingly personal way and we have curious minds that which shape and drive innovation in accident injury law.
Our business and our people have our values in common; Passionate, Curious, Driven and Unified, and because of this we have a culture that is kind, supportive, fun and inclusive.
National Accident Law is a great place to work, but don't just take our word for it, come and find out for yourself.
THIS IS WHAT YOU WILL BE DOING AS OPERATIONS SUPPORT ADMINISTRATOR
As Operations Support Administrator you will be responsible for the management of all incoming and outgoing post, ensuring all files are up to date with the relevant documentation to assist in the delivery of a superior consumer journey.
This is a part time role for 30 hours per week.
RESPONSIBILITIES OF OUR OPERATIONS SUPPORT ADMINISTRATOR
• Open and sort all incoming post, ensuring accurate distribution
• Scan all incoming documents on to the system, allocating to the correct files
• Securely destroy documentation in line with our retention policy
• Manage the printing of all outgoing post, ensuring any inaccuracies are logged and corrected
• Provide assistance when necessary in performing administrative duties and dealing with consumer queries
• Work individually and as part of a team
HERE ARE THE SKILLS AND EXPERIENCE YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE
• Excellent customer service skills
• Strong IT competence using multiple systems interchangeably
AND HERE ARE SOME OF THE PERSONAL ATTRIBUTES THAT WOULD FIT THIS ROLE AND OUR BUSINESS
• Excellent attention to detail
• Confident delivering high quality work in a fast-paced environment
• Curious to challenge the status quo
• Driven to succeed
• Passionate to deliver an excellent service
• Unified, working together for one purpose
We value individuals
We enjoy generating ideas and we never stand still. You'll always have the right tools to do your job and create better ways of serving our customers. Nor are we wedded to set ways of working or rigid thinking: where you can spot improvements, your voice will always be heard.
We take work seriously
Most of us spend more time working in our waking lives than any other activity. That's why we make the effort to create an enjoyable and satisfying working environment. One that gives you every opportunity to develop professionally - in your way and at your pace.
We value innovation
We are at the cutting edge of personal injury legal services and we seek the free-thinking minds that will drive our business forward. Investing heavily in easy-to-use new technology and customer service skills, we're a different breed of law firm.
We're going places
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We're looking for the curious minds that can shape and drive innovation in accident injury law
Location: Kettering, Northamptonshire
Contract Type: Permanent
Hours: Part Time, 30 per week
Salary: Competitive
Benefits: In addition to a competitive salary, we offer 25 days holiday, a contributory pension and a healthcare scheme with Simply Health. We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People.
We look forward to hearing from you!
You may have experience of the following: Operations Support Administrator, Healthcare, Customer Service, Administration, Call Centre, Clerical, Administrator, Administrative Support, Contact Centre, Office Administrator, etc.
Ref: (Apply online only)
We work differently to handle compensation claims in a modern, imaginative and refreshingly personal way and we have curious minds that which shape and drive innovation in accident injury law.
Our business and our people have our values in common; Passionate, Curious, Driven and Unified, and because of this we have a culture that is kind, supportive, fun and inclusive.
National Accident Law is a great place to work, but don't just take our word for it, come and find out for yourself.
THIS IS WHAT YOU WILL BE DOING AS OPERATIONS SUPPORT ADMINISTRATOR
As Operations Support Administrator you will be responsible for the management of all incoming and outgoing post, ensuring all files are up to date with the relevant documentation to assist in the delivery of a superior consumer journey.
This is a part time role for 30 hours per week.
RESPONSIBILITIES OF OUR OPERATIONS SUPPORT ADMINISTRATOR
• Open and sort all incoming post, ensuring accurate distribution
• Scan all incoming documents on to the system, allocating to the correct files
• Securely destroy documentation in line with our retention policy
• Manage the printing of all outgoing post, ensuring any inaccuracies are logged and corrected
• Provide assistance when necessary in performing administrative duties and dealing with consumer queries
• Work individually and as part of a team
HERE ARE THE SKILLS AND EXPERIENCE YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE
• Excellent customer service skills
• Strong IT competence using multiple systems interchangeably
AND HERE ARE SOME OF THE PERSONAL ATTRIBUTES THAT WOULD FIT THIS ROLE AND OUR BUSINESS
• Excellent attention to detail
• Confident delivering high quality work in a fast-paced environment
• Curious to challenge the status quo
• Driven to succeed
• Passionate to deliver an excellent service
• Unified, working together for one purpose
We value individuals
We enjoy generating ideas and we never stand still. You'll always have the right tools to do your job and create better ways of serving our customers. Nor are we wedded to set ways of working or rigid thinking: where you can spot improvements, your voice will always be heard.
We take work seriously
Most of us spend more time working in our waking lives than any other activity. That's why we make the effort to create an enjoyable and satisfying working environment. One that gives you every opportunity to develop professionally - in your way and at your pace.
We value innovation
We are at the cutting edge of personal injury legal services and we seek the free-thinking minds that will drive our business forward. Investing heavily in easy-to-use new technology and customer service skills, we're a different breed of law firm.
We're going places
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We're looking for the curious minds that can shape and drive innovation in accident injury law
Location: Kettering, Northamptonshire
Contract Type: Permanent
Hours: Part Time, 30 per week
Salary: Competitive
Benefits: In addition to a competitive salary, we offer 25 days holiday, a contributory pension and a healthcare scheme with Simply Health. We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People.
We look forward to hearing from you!
You may have experience of the following: Operations Support Administrator, Healthcare, Customer Service, Administration, Call Centre, Clerical, Administrator, Administrative Support, Contact Centre, Office Administrator, etc.
Ref: (Apply online only)