Order Processor

Recruiter
Confidential
Location
Basingstoke
Salary
25000.00 - 26000.00 GBP Annual
Posted
21 Jun 2022
Closes
05 Jul 2022
Contract Type
Permanent
Hours
Full Time
Order Processor

Location: Basingstoke

Salary: GBP25,000 - GBP26,000

Office Hours: 9:00 - 17:30, Monday to Friday

My client based in Basingstoke is looking for an Order Processor to join their friendly team. You will be working within a small, dedicated team where the focus will be to provide exceptional customer service and to pro-actively manage your workload.

Responsibilities:

Providing excellent customer service

Dealing with customer enquiries via telephone and email

Processing new orders

Assisting customers with managing their spend and all day-to-day account issues

Dealing with billing enquiries

Analysing account usage

Making recommendations to customers

Putting together renewal proposals and contracts

Updating the internal database

Skills and Experience

Excellent Communications Skills

Excellent Customer Service Skills

Able to stay calm under pressure

Ability to work Independently

Team player

Strong Administration Skills

Experience of Microsoft and Excel

Effective Time Management

Ability to Multi-Task