Bookings Administrator

Recruiter
Confidential
Location
Cheltenham
Salary
19000.00 - 20000.00 GBP Annual
Posted
20 Jun 2022
Closes
07 Jul 2022
Contract Type
Permanent
Hours
Full Time
Are you passionate about delivering exceptional customer service? Would you like to work for a market leading hearing organisation? Are you confident using a variety of systems?

If the answer is yes to all of the above, then Hooray may have a role for you!

Hooray are proud to be supporting a local, market leading hearing organisation to support in the recruitment for a Bookings Administrator to join their team on a full time, permanent basis.

Benefits:

22 days annual leave + bank
Competitive pension scheme
Family run organisation
As a Bookings Administrator you will:

Respond to inbound and outbound calls to schedule and reschedule appointments
Manage the online contact forms by contacting and scheduling appointments for those patients
Advice customers on the companies products and services and resolve and issues
Provide excellent customer service and support the business in meeting targets and growing the client base
Accurately input customer information and keep records up to date and in line with GDPR
To be successful as a Bookings Administrator you will:

Have excellent organisational skills and interpersonal skills
Be experienced in a customer facing role providing exceptional service
Be driven to meet and exceed targets
Be self-motivated and able to prioritise a busy workload
It would be advantageous to have hearing or healthcare industry experience, however, not essential
My client is offering an annual salary of GBP19,500 per annum.

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you!

Hooray is acting as an agency on behalf of the client for this position.
Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A GBP150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY