Office Manager

Recruiter
Confidential
Location
Heanor
Salary
20000.00 - 23000.00 GBP Annual
Posted
20 Jun 2022
Closes
18 Jul 2022
Contract Type
Permanent
Hours
Full Time
Our client believes in providing a reliable IT Support Service, able to drive businesses forward, rather than slow you down! Based in Heanor, Derbyshire, our client is now in a position to appoint a new Office Manager.

The new Office Manager will join a team of skilled IT Engineers, providing administrative support to the growing team. Reporting to the Managing Director, you will be managing a small team, supporting the day-to-day operations of our client.

Duties of the new Office Manager include:

* Reporting of KPIs and other relevant data

* Provide a point of contact for non-technical issues & escalations for our Clients

* Liaise with Clients to make sure that they are happy and our team and solutions are running smoothly and are adequate for their current & future needs

* Communicate any information that the customer needs to be aware of (i.e. COVID handling, Holiday Schedules, etc.)

* Coordinate, schedule, and staff the Service Team to high utilization

* Accountable to KPIs & Metrics that will include things such as Client Satisfaction Scores (CSAT), Team Efficiency, Agreement Gross Margins & Team Happiness as well as intangible metrics that align with things such as our Company Core Values

Essential skills required for the new Office Manager:

* Knowledge of Xero for quoting, invoicing, and reconciliation (can be taught)

* Administrative Experience

* Knowledge of managing a small team

Working Hours:

* Monday - Friday

* 09:00 - 17:30 (Flexible Hours)

Salary:

* GBP22,000 annually

* GBP10.57 per hour

Benefits of the company:

* A small environment with the opportunity to progress

* A company who really value their employees

* The potential to work from home

* Flexible hours

If you are interested in the position of Office Manager, then please contact Katherine.

We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly who are acting as an employment agency for this hire.

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