Apprentice Sales Administrator

Job Vacancy – Apprentice Sales Administrator 

Salary: £18,699 

Hours: 36.25 hours per week 

Duration: 2-Year Fixed Term Contract  

Location: Agile working (working from home and our office in Sale) 

Trafford Housing Trust, also referred as THT, is a profit-for-purpose housing association with a mission to make society fairer for everyone.

We're actively building diverse teams and encouraging applications from everybody. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve. We are a disability-confident organisation and will support applications with reasonable adjustments, including those who are neurodiverse.

Our vision is that everyone deserves a quality home that provides them with the opportunity to live a better life. Our purpose is to provide homes and neighbourhoods everyone can be proud of.

We put our customers at the heart of everything we do. That’s why, as well as building and managing quality homes; we look after the families that live in them and their community.

Is this a mission you’d love to have a helping hand in? We are looking for an apprentice who is enthusiastic, keen to learn and develop their skills in sales administration within THT’s housing development company, Laurus Homes.

What does Laurus Homes do?

Laurus Homes is fast becoming one of the most exciting developers within the North-West. We’re a very different kind of property development company. We use our profits to lend a helping hand through affordable housing and community projects.We design homes with a range of options for everyone, including shared ownership and Help to Buy scheme to help getting on the ladder that little bit easier.

The role

On this apprenticeship you will undertake a Business Administration, level 3 programme to support your development and chosen career path.

The Apprentice Sales Administrator will work within the Laurus Home Sales Team, administering the sales information system and the provision of all other administration services for the sales department and staff.

The main duties of the role include:

• To take telephone enquiries from prospective customers regarding both forthcoming and existing sites.
• Delivering excellent customer service.
• Booking viewings for potential purchasers.
• To assist Sales Advisors with customer options and ensure paperwork is correctly completed at the point of order by the customer.
• Liaising with suppliers and contractors to ensure customer options are fitted correctly.
• Processing completion work including scheduling cleaners and landscapers.

Whilst undertaking your learning programme your manager will help guide your development and day-to-day work, a mentor will provide extra support throughout your role and you’ll be working alongside experienced colleagues to learn hands on, work-based skills.

The Candidate:

We look for the following in all our apprentices:

• Enthusiasm for the role & THT.
• Ability to understand and be understood, both in writing and verbally.
• Ability to work independently, as well as being a good team player.
• Good organisational skills.
• Good problem-solving skills.
• Willingness to learn and grow
• Acceptable standard of education, ideally GCSE’s in English & Maths, Grade C / Grade 4 or above.

What Trafford Housing Trust can offer you:

Trafford Housing Trust encourages a healthy work/life balance with family friendly policies, and we offer an attractive benefits package for employees, as well as a competitive and transparent system of pay and reward. These benefits include:

• Excellent training and development opportunities
• Annual leave allowance of 31 days plus bank holidays
• Access to the Social Housing Defined Contribution pension scheme
• Be Smart savings
• Westfield Health Rewards* providing retailer discount
• Company sick pay
• Access to Westfield Private Health Plan*
• Cycle-to-work scheme
• Free Trafford Leisure Gym Membership
• Recognition awards
• Option to join one of our inclusion networks
• Two Volunteering days a year
• Parental/Adoption leave
• Access to Wellbeing and Prayer rooms

Interested? If so, please complete your application. The closing date for all applications will be the 8th July 2022. Good luck!

Please note we reserve the right to bring the closing date forward should we receive a high number of suitable applications and, therefore, would encourage early submission.