Future Voice and UC Sales Specialist
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
There are two things that we want to share with anyone considering joining us.
Firstly, we've got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you're welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you'll have the chance to discuss smart working and how it might work for the job you are applying for.
About this role
As a DR to the Senior Sales Manager of the CPS Leadership team, you will be responsible for aligning closely with the Account Management function to build strategic sales plans; build strong relationships with customers; develop pipeline; and successfully achieve regional sales targets.
Maintaining a broad architectural knowledge, having opinions across all areas of BT Specialist Portfolio (Mobile, Voice, Networking, and IT), and understanding this portfolio at a sufficient level is required to generate quality opportunities, and to be able to differentiate our offerings against those of our competition. For the portfolio you are accountable for, you will be expected to have a deep architectural knowledge of your area of specialism, along with the associated systems and processes by working with manufacturer partners, internal product managers and portfolio groups.
You will be expected to use skills and knowledge to influence the strategic direction of the EE and BT propositions portfolio based upon customer market knowledge, and effectively articulate our business strategy and that of the wider BT.
This role will be responsible for following and understanding the latest trends and developments in our industry worldwide and be able to present and share knowledge to colleagues to improve others learning, as well as delivering campaigns and events to help deliver revenue growth targets.
Particular emphasis will be placed on acting as an ambassador both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivering excellent customer experience results
This role will also be accountable for working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
You'll have the following responsibilities
•Accountable for managing, delivering and exceeding all Sales targets, based on SOV GM and Total revenue for a defined base of customers across the region
•Accountable for building solutions that meet and exceed customers' business needs, delivering RoI and that are the most profitably built for BT
•Accountable for maintaining a broad architectural knowledge and have opinions on leading and emerging technologies, using this to influence both customers and internal stakeholders
•Accountable for driving a high level of customer satisfaction and advocacy across the customer base for the region through personal activity and leveraging the wider teams
•Accountable for influencing to create incremental sales opportunities across the EE and BT portfolio, develop pipeline and successfully achieve required sales targets
•Accountable for creating a pipeline three times the size of SOV target to ensure correct cover
•Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing BT business and develop and grow new revenue for BT
•Accountable for driving the attachment of service to product sales ensuring the mix is rich
•Accountable for driving timely service renewals within customer base
•Accountable for developing and maintaining an accurate forecast and qualified /robust pipeline
•Accountable for defining and developing peer and executive relationships with the virtual teams and wider BT and EE
•Working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
•Understanding and driving the migration from Traditional services to New Core propositions
You'll have the following skills & experience
A Future Voice and UC Specialist should hold a current understanding of the technology challenges our customers face from both internal and external stakeholders to increase Agility, Survivability and Profitability and what limits their ability to achieve these.
A Future Voice and UC Specialist should demonstrate an understanding of a typical customers technology footprint being familiar with the elements or components which would need to be consolidated before being converged and how these could align to BT's portfolio focusing on any USP's.
Being engaged and covering these points presents an opportunity to articulate how BT could decrease the ready time of these solutions to bring forward the business values as well as minimising the migration risk of the transition.
Key skills
•Outcome based solution sales skills, and experience of managed mobility solutions for large scale corporate clients.
•Good awareness and knowledge of BT's UCaaS mobile convergence solutions and VAS
•Tender response writing
•Government Frameworks awareness
•Experience of meeting and overcoming challenges
•Relevant and proven customer facing, industry sector experience.
•Professional approach to team and client relationships using collaboration to build multi service solutions
Benefits
At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:
* Competitive salary
* World-class training and development opportunities
* 25 days' annual leave (not including bank holidays)
* Discounted broadband, mobile and TV packages
* Share option and pension scheme programmes
* Flexible benefits to fit around you
BT is an equal opportunities employer. We're working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be - so, if you're selected for an interview, please let us know if there's any adjustments we can make that would be helpful for you.
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application
There are two things that we want to share with anyone considering joining us.
Firstly, we've got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you're welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you'll have the chance to discuss smart working and how it might work for the job you are applying for.
About this role
As a DR to the Senior Sales Manager of the CPS Leadership team, you will be responsible for aligning closely with the Account Management function to build strategic sales plans; build strong relationships with customers; develop pipeline; and successfully achieve regional sales targets.
Maintaining a broad architectural knowledge, having opinions across all areas of BT Specialist Portfolio (Mobile, Voice, Networking, and IT), and understanding this portfolio at a sufficient level is required to generate quality opportunities, and to be able to differentiate our offerings against those of our competition. For the portfolio you are accountable for, you will be expected to have a deep architectural knowledge of your area of specialism, along with the associated systems and processes by working with manufacturer partners, internal product managers and portfolio groups.
You will be expected to use skills and knowledge to influence the strategic direction of the EE and BT propositions portfolio based upon customer market knowledge, and effectively articulate our business strategy and that of the wider BT.
This role will be responsible for following and understanding the latest trends and developments in our industry worldwide and be able to present and share knowledge to colleagues to improve others learning, as well as delivering campaigns and events to help deliver revenue growth targets.
Particular emphasis will be placed on acting as an ambassador both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivering excellent customer experience results
This role will also be accountable for working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
You'll have the following responsibilities
•Accountable for managing, delivering and exceeding all Sales targets, based on SOV GM and Total revenue for a defined base of customers across the region
•Accountable for building solutions that meet and exceed customers' business needs, delivering RoI and that are the most profitably built for BT
•Accountable for maintaining a broad architectural knowledge and have opinions on leading and emerging technologies, using this to influence both customers and internal stakeholders
•Accountable for driving a high level of customer satisfaction and advocacy across the customer base for the region through personal activity and leveraging the wider teams
•Accountable for influencing to create incremental sales opportunities across the EE and BT portfolio, develop pipeline and successfully achieve required sales targets
•Accountable for creating a pipeline three times the size of SOV target to ensure correct cover
•Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing BT business and develop and grow new revenue for BT
•Accountable for driving the attachment of service to product sales ensuring the mix is rich
•Accountable for driving timely service renewals within customer base
•Accountable for developing and maintaining an accurate forecast and qualified /robust pipeline
•Accountable for defining and developing peer and executive relationships with the virtual teams and wider BT and EE
•Working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
•Understanding and driving the migration from Traditional services to New Core propositions
You'll have the following skills & experience
A Future Voice and UC Specialist should hold a current understanding of the technology challenges our customers face from both internal and external stakeholders to increase Agility, Survivability and Profitability and what limits their ability to achieve these.
A Future Voice and UC Specialist should demonstrate an understanding of a typical customers technology footprint being familiar with the elements or components which would need to be consolidated before being converged and how these could align to BT's portfolio focusing on any USP's.
Being engaged and covering these points presents an opportunity to articulate how BT could decrease the ready time of these solutions to bring forward the business values as well as minimising the migration risk of the transition.
Key skills
•Outcome based solution sales skills, and experience of managed mobility solutions for large scale corporate clients.
•Good awareness and knowledge of BT's UCaaS mobile convergence solutions and VAS
•Tender response writing
•Government Frameworks awareness
•Experience of meeting and overcoming challenges
•Relevant and proven customer facing, industry sector experience.
•Professional approach to team and client relationships using collaboration to build multi service solutions
Benefits
At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:
* Competitive salary
* World-class training and development opportunities
* 25 days' annual leave (not including bank holidays)
* Discounted broadband, mobile and TV packages
* Share option and pension scheme programmes
* Flexible benefits to fit around you
BT is an equal opportunities employer. We're working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be - so, if you're selected for an interview, please let us know if there's any adjustments we can make that would be helpful for you.
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application