Inbound Customer Service
- Recruiter
- Interaction Recruitment
- Location
- Peterborough
- Salary
- 9.50 - 9.50 GBP Hourly
- Posted
- 17 Jun 2022
- Closes
- 29 Jun 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Interaction Recruitment are recruiting for Customer Service Representatives to join our long standing client based in Peterborough This well-established client is offering an amazing opportunity to join their friendly, welcoming team. Our client operates a 24 hour a day service in the capacity of an emergency control centre for a number of scenarios including people stuck in lifts or the victims of flooding or fire where excellent communication skills prove to be essential. The Role: - Provide a customer-friendly service Ensure all the details of the call are accurately recorded and reported Log requests onto the various third-party CRM systems Manage workload the prioritise tasks appropriately Liaise with clients, customers and engineers to maintain positive working relationships The Person: - Strong communication and interpersonal skills Attention to detail Problem solving Excellent customer service Active listening skills Able to work in a fast-paced environment Whats on Offer: - GBP9.50 per hour to start after 12 weeks & up to GBP13 per hour when fully trained. These roles are temp to perm Full and ongoing training and support will be provided A variation of different types of calls Free, on-site parking is available. Table tennis & snooker table Break room with TV, PlayStation etc. Competitions to win vouchers Flexible schedule but must be available to work between the hours of 6am - 11pm 5 days out of 7 (will include weekends) This role is based on site in offices near to the centre of Peterborough To apply please send your CV to or call our Peterborough office on for more details.