Administrator
- Recruiter
- Bond Recruitment
- Location
- Poole
- Salary
- 22000.00 - 24000.00 GBP Annual
- Posted
- 17 Jun 2022
- Closes
- 29 Jun 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
We are looking for a administrator to join our engineering and manufacturing company in Poole offering a salary of GBP22,000 - GBP24,000 pa
Do you have sales order processing experience?
Have you worked with engineers or in a engineering or manufacturing environment?
Have you used Navision and CRM Dynamics?
Job DescriptionThe customer service co-ordinators are responsible for supporting the activity of the customer service department, dealing with and responding to customers and engineers to provide a comprehensive support and customer care service. You will be handling requests for information, processing orders, generating quotes, invoicing, dispatching of parts and the overall co-ordination of field engineer activity. **No selling is involved in this role**
The successful candidate will ideally have skills, experience and qualifications in the following areas:
Experience:Strong customer service experience Experience of delivering a high level of customer careWorked with multiple sales channels and teamsWorked in a customer service team or similar environment Worked in a highly organised environment with strong administrative experience Invoicing experienceComplaint Handling Experience with Microsoft packages including Navision and CRM Dynamics
Skills:
Excellent communication skills (Essential) Be enthusiastic, credible and dependable (Essential)Work at all levels with our Customers, Engineers and Distributors (Essential)Be focused and goal oriented (Essential)Have good organisational skills (Essential)Impeccable attention to detail (Essential)Be able to work with teams or independently (Essential)Be inventive and resilient (Essential)Ability to multi task (Essential)Have excellent IT skills (including Outlook, CRM, MS word and Excel) (Desired)Be able to achieve high customer satisfaction (Desired)
Will be working Mon-Thurs 8am-5pm, Fri 8am-4.30pm.GBP22,000 - GBP24,000 pa