German speaking Customer Service / eCommerce Administrator

Recruiter
Confidential
Location
Kettering
Salary
Competitive
Posted
17 Jun 2022
Closes
15 Jul 2022
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
German speaking Customer Service / eCommerce Administrator
Salary: up to GBP24,000 p.a. depending on experiences and language skills
Based in: Kettering area, Northamptonshire
At commutable distance by car from Kettering, Northampton, Corby, Desborough, Market Harborough, Wellingborough, Leicester, Leicestershire, and Northamptonshire.
Ref: 3125CS1

*** Mon - Fri: flexi hours between 8am - 5pm - Suitable for school run ***
*** Full time or part time role available with immediate start ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 3125CS1. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is market leader and manufacturer in fashion industry.

Main Duties:
To be responsible for Customer Service - UK Market and dealing with incoming inquiries via different websites also flexing to support The German team as needed.

The Role:
- To handle and resolve customer queries coming from different websites to a very high standard
- To contact customers to advise on any issues that may occur with their order
- To escalate any issues or complaints that arise to the Customer Service Executive, to ensure they are dealt with efficiently
- To work closely with the Warehouses to help resolve any despatch and return order issues
- To ensure the best service possible is given to all customers
- To upload new product's descriptions to the website
- To assist the Ecommerce Team with ad hoc administration work.

The Candidate:
- German language skills is desirable for the role, to time to time cover the German Market's customers
- IT literate, familiar with MS Office
- Experiences in eCommerce or online Customer Service would be a strong advantage for the role
- Retail or B2B experiences is a bonus
- Excellent communication skills, attention to details
- Interested for fashion industry
- Passionate, dynamic and a real team player
- Ideally car owner due to the company's location

Salary: up to GBP24,000 p.a. depending on experiences and language skills

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic