French Customer Advisor

Est-ce que tu parles fran??ais ? cherchez-vous ?? utiliser vos comp??tences linguistiques dans un nouveau r??le, si c'est le cas, lisez la suiteOur client who are a long-established manufacturing company are looking for a French Speaking Customer Service Advisor to join their team in Central BristolWorking Hours 07.45 - 16.00 Monday - Thursday 07.45 - 13.00FridayYou will work for a fantastic team and every Friday you get to finish work at 1pm ! to start your weekendSalary GBP25,000Main Dutieso Provide an accurate and efficient quotation service aiming to send out quotes within 48 hrs, meeting agreed deadlines and following up all quotations on a planned basis with the relevant Business Managers, updating the CRM package as appropriate.o Input data into the CRM package, ensuring accuracy.o Gain a general knowledge of all products, their application and pricing.o Provide fast and accurate information to customers, demonstrating excellent customer service at all times.o Deal with all customer enquiries and complaints within the designated geographic areas in a professional manner within 48hrs.o Liaise with and support field sales staff, make travel arrangements.o Proactively search on the database for customers' sites where AFG tests may be required, inform the relevant field sales staff, make appointments as appropriate.o Attend exhibitions and trade shows within designated geographic area.o Scheduling installations in designated territory and making travel arrangements.o Co-ordinating Service Technician's appointments on the Installation Calendar, organising installation documents and client paperworko Generation of PCET reports and ensuring information is passed to the customer within a reasonable time.Skills Required to be successfulo Experience in a fast-paced Customer Service oriented position.o Computer literate with experience in the use of databases (training in internal systems will be provided).o Experience of working with little supervision and the ability to prioritise own work.o Technical background useful but not essential.o Fluent in French, essential.o Fluency in another European language, in particular Spanish, desirable.o Good telephone skills, listening skills important.o General all round admin skills, with excellent written communication skills.o Flexible working attitudeo Willingness to occasionally travel to exhibitions and trade shows in designated areas. Will involve overnight stays away from home.o Attention to detail and accuracy.If you are interested in applying for this fantastic French Speaking role then please click apply