Portering and Helpdesk Manager

Insight Executive Group are delighted to be working in partnership with a leading global service provider who are looking to recruit a Portering and Helpdesk Manger to maximise their contract performancve with their client, a leading NHS Trust based in West London.

This is a full-time permanent role with a salary of up to GBP45k and an ASAP start.

The successful PHM will deliver and develop a well organised, compliant and effective porter service to the Hospital and a professional helpdesk service, ensuring a professional response capturing and distributing service requests within agreed service levels to the wider contract.

The successful Portering and Helpdesk Manager will be responsible for:

• understanding and delivering all contractual requirements within agreed timeframes
• ensuring systems are in place for capturing, managing and reporting performance
• collating and compile figures and reports for managers
• developing excellent working relationships with key stakeholders and communicate regularly (as appropriate) through meetings and written communications

The successful Portering and Helpdesk Manager will be able to demonstrate:

• knowledge of porter and waste services in hospitals and the operational challenges and opportunities faced on a daily basis
• experience of leading and managing a team in a similar environment
• experience in promoting and ensuring compliance to H&S requirements
• excellent communication and people management skills
• strong financial acumen

If this looks of interest, just send your details through to me for a discussion about the role.

Many thanks, Adam