Student Support Administrator

Permanent, Full Time (36 hours per week)

52 weeks per annum

Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students’ needs at the heart of everything it does.

As a pivotal first point of contact within the team, you will provide holistic information and signposting in the Student Support Centre and other communal areas around a range of pastoral issues. We are looking for someone who will have a friendly, efficient, enthusiastic and proactive approach in dealing with all service matters. You will work in close liaison with students, staff and external organisations to support students in achieving their full potential by offering holistic information tailored to their needs.

The successful candidate will have a strong level of communication, administration and customer service experience. You will assist students with financial support applications in accordance with College policy in a timely manner.

You will be able to demonstrate the ability to follow data protection regulations and referral procedures accordingly in relation to student information. You will be able to work well independently and as part of a team and have excellent interpersonal skills to allow you to build rapport with a wide range of customers. Student Services is committed to equality of opportunity and the delivery of a high-quality inclusive service.

This position is based at Kingston College.

Closing date for the return of a complete online application form is 4th July 2022

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The benefits package includes generous annual leave, pension scheme, subsidised sports facilities and professional development and training.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.