Facilities Manager
- Recruiter
- Confidential
- Location
- Lancashire
- Salary
- 35 days holiday + Benefits
- Posted
- 16 Jun 2022
- Closes
- 14 Jul 2022
- Sectors
- Surveying & Property
- Contract Type
- Permanent
- Hours
- Full Time
FACILITIES MANAGER
The Opportunity
An opportunity has arisen to manage this high-profile Key Account and to achieve or exceed the contractual revenue, profit, sales and budget targets whilst ensuring consistently high-quality standards of service delivery. To manage the operational processes for the contract and assist with other business as and when required. To ensure strong working relationships with the client's relevant departments including but not limited to H&S, Quality and Facilities teams. To build and nurture strong working relationships with the key clients delivering clear and responsive communication to all stakeholders. To manage all operations on site including but not limited to Cleaning, Security, Catering and Subcontractors.
The Package
GBP50k - GBP55k basic
35 days holiday per year (including bank holidays)
Monday - Friday
The Company
We are a national provider of Facilities Management Services, trusted by commercial and institutional clients operating across a range of sectors including Education, Retails, Industrial, Public sector, Healthcare, Pharmaceuticals and more. With a revenue of 2.6 billion euros and 90,000 employees, who dedicate themselves to supporting the safety, well-being, and comfort of millions of people, we are one of the market leaders in professional service in Europe.
The Role of the Facilities Manager
Overall Operational Performance
* To ensure action plans are in place and are reviewed on a regular basis to ensure the achievement of all targets set and in line with the business goals.
* To ensure all costs are controlled within budgets.
* To ensure the contract achieves/exceeds its financial targets annually and periodically as required, this includes profit and loss and sales.
* To liaise regularly with your line manager in terms of service matters, business objectives, financial aspects, innovation and business growth opportunities.
* To attend review meetings on a monthly basis to review the contract's actual performance against requirements. This review will also include an operational review of the contract
* Arrange and attend when needed onsite meetings with clients and company representatives
Contract/Site Management
* Ensure the cleaning specification is implemented and adhered to. Review the schedules and structures as necessary to meet the company's and client's requirements.
* Regular client liaison to monitor standards, satisfaction with the service provided and to build relationships with key clients.
* To review and analyse Site Health and Safety Audits information. Ensure corrective action taken where necessary in conjunction with SHEQ team
* To ensure all management and control systems are adhered to, and that the company is complying with Payroll, HR, Health and Safety, quality and environmental standards.
* To ensure all other company and management control systems are complied with, ensuring subcontractors/suppliers are audited on a regular basis.
Staff Management
* To train and develop direct reports as well as engaging with the wider site-based team. To ensure a high calibre of capable managers and supervisors.
* Management and Supervisory posts must be internally advertised via the HR Department.
* To assist and ensure that all managers and supervisors understand and are focused on meeting the contract and company objectives.
* Monitor and review performance of managers and direct reports in terms of their budgets and effectively communicate the company's required standards.
* To carry out an annual performance/ personal development appraisal with site managers and direct reports.
* Ensure that each member of staff has received an induction, full training and annual appraisal; ensuring this is fully recorded.
* Communicate company information as and when required, and meet with Regional Manager when they request a meeting.
* To resolve any disciplinary/ grievance matters in line with company policy and procedure.
* To ensure the company's health and safety policy and procedures are implemented and adhered to.
Company Procedures
* To take responsibility for all management systems and administration associated with running the contract, including payroll, invoicing, materials, equipment, changes to the contract, expenses, vehicles, disciplinary, grievance, staff matters training etc. Whilst ensuring all company and legislation procedures and/or requirements are met.
* To ensure payroll information is completed accurately and costs are controlled within budget.
H&S, ESG and Quality
* To ensure compliance with all clients relevant H&S and Quality policies
* To attend Steering meetings with key clients on site
* To support the sites ESG initiatives and implement efficiencies where possible
* To ensure client change of control requests are adhered to when implementing changes
Why Work for Us
* Ethical Business, always looking to reduce our environmental impact and our use of the planet's resources.
* Equal Opportunities Employer who promotes diversity.
* Innovative Approach to the Employee Journey
* A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
The Opportunity
An opportunity has arisen to manage this high-profile Key Account and to achieve or exceed the contractual revenue, profit, sales and budget targets whilst ensuring consistently high-quality standards of service delivery. To manage the operational processes for the contract and assist with other business as and when required. To ensure strong working relationships with the client's relevant departments including but not limited to H&S, Quality and Facilities teams. To build and nurture strong working relationships with the key clients delivering clear and responsive communication to all stakeholders. To manage all operations on site including but not limited to Cleaning, Security, Catering and Subcontractors.
The Package
GBP50k - GBP55k basic
35 days holiday per year (including bank holidays)
Monday - Friday
The Company
We are a national provider of Facilities Management Services, trusted by commercial and institutional clients operating across a range of sectors including Education, Retails, Industrial, Public sector, Healthcare, Pharmaceuticals and more. With a revenue of 2.6 billion euros and 90,000 employees, who dedicate themselves to supporting the safety, well-being, and comfort of millions of people, we are one of the market leaders in professional service in Europe.
The Role of the Facilities Manager
Overall Operational Performance
* To ensure action plans are in place and are reviewed on a regular basis to ensure the achievement of all targets set and in line with the business goals.
* To ensure all costs are controlled within budgets.
* To ensure the contract achieves/exceeds its financial targets annually and periodically as required, this includes profit and loss and sales.
* To liaise regularly with your line manager in terms of service matters, business objectives, financial aspects, innovation and business growth opportunities.
* To attend review meetings on a monthly basis to review the contract's actual performance against requirements. This review will also include an operational review of the contract
* Arrange and attend when needed onsite meetings with clients and company representatives
Contract/Site Management
* Ensure the cleaning specification is implemented and adhered to. Review the schedules and structures as necessary to meet the company's and client's requirements.
* Regular client liaison to monitor standards, satisfaction with the service provided and to build relationships with key clients.
* To review and analyse Site Health and Safety Audits information. Ensure corrective action taken where necessary in conjunction with SHEQ team
* To ensure all management and control systems are adhered to, and that the company is complying with Payroll, HR, Health and Safety, quality and environmental standards.
* To ensure all other company and management control systems are complied with, ensuring subcontractors/suppliers are audited on a regular basis.
Staff Management
* To train and develop direct reports as well as engaging with the wider site-based team. To ensure a high calibre of capable managers and supervisors.
* Management and Supervisory posts must be internally advertised via the HR Department.
* To assist and ensure that all managers and supervisors understand and are focused on meeting the contract and company objectives.
* Monitor and review performance of managers and direct reports in terms of their budgets and effectively communicate the company's required standards.
* To carry out an annual performance/ personal development appraisal with site managers and direct reports.
* Ensure that each member of staff has received an induction, full training and annual appraisal; ensuring this is fully recorded.
* Communicate company information as and when required, and meet with Regional Manager when they request a meeting.
* To resolve any disciplinary/ grievance matters in line with company policy and procedure.
* To ensure the company's health and safety policy and procedures are implemented and adhered to.
Company Procedures
* To take responsibility for all management systems and administration associated with running the contract, including payroll, invoicing, materials, equipment, changes to the contract, expenses, vehicles, disciplinary, grievance, staff matters training etc. Whilst ensuring all company and legislation procedures and/or requirements are met.
* To ensure payroll information is completed accurately and costs are controlled within budget.
H&S, ESG and Quality
* To ensure compliance with all clients relevant H&S and Quality policies
* To attend Steering meetings with key clients on site
* To support the sites ESG initiatives and implement efficiencies where possible
* To ensure client change of control requests are adhered to when implementing changes
Why Work for Us
* Ethical Business, always looking to reduce our environmental impact and our use of the planet's resources.
* Equal Opportunities Employer who promotes diversity.
* Innovative Approach to the Employee Journey
* A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business