Emergency Call Handlers - Chelmsford
- Recruiter
- Confidential
- Location
- Chelmsford
- Salary
- 10.40 - 17.57 GBP Hourly
- Posted
- 16 Jun 2022
- Closes
- 01 Jul 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Contract
- Hours
- Full Time
Full Time Emergency Call Handler (Possible Temp to Perm for right person!)
Location: Chelmsford
You will be required to work Full Time (on 12 hr rotation of shifts)
Hourly Pay Rate:
Weekdays 06.00 to 20.00 GBP10.40
Nights 20.00 to 06.00 and Saturdays GBP14.39
Sundays and Bank Holidays GBP17.57
Do you want to be part of a team of Call Handlers responding to all incoming telephone calls, giving emergency calls priority over non-emergency calls; on a 24/7 basis, working rotating shifts basis.
Please note this is a full time position and you must be able to accommodate all shift patterns (Days/Nights/Weekends)
Qualifications
4 GCSEs at grade C or above (or an equivalent qualification) including English
RSA Level 3, (or equivalent keyboard skill)Experience Required
Previous call centre environment
Understanding of medical terminology
Customer service experience
Excellent listening skills
Remain calm under pressure
Handle traumatic, emotional and distressing situations
The ability to manage and support others during times of crisis -most commonly during an emergency callInterested, we look forward to receiving your application!
Apply Now
Location: Chelmsford
You will be required to work Full Time (on 12 hr rotation of shifts)
Hourly Pay Rate:
Weekdays 06.00 to 20.00 GBP10.40
Nights 20.00 to 06.00 and Saturdays GBP14.39
Sundays and Bank Holidays GBP17.57
Do you want to be part of a team of Call Handlers responding to all incoming telephone calls, giving emergency calls priority over non-emergency calls; on a 24/7 basis, working rotating shifts basis.
Please note this is a full time position and you must be able to accommodate all shift patterns (Days/Nights/Weekends)
Qualifications
4 GCSEs at grade C or above (or an equivalent qualification) including English
RSA Level 3, (or equivalent keyboard skill)Experience Required
Previous call centre environment
Understanding of medical terminology
Customer service experience
Excellent listening skills
Remain calm under pressure
Handle traumatic, emotional and distressing situations
The ability to manage and support others during times of crisis -most commonly during an emergency callInterested, we look forward to receiving your application!
Apply Now