Associate Product Manager
Summary
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
HMRC is building a modern, digital tax administration. Our digital transformation programme is ambitious, exciting and award winning. This programme is the envy of other government organisations and it will make HMRC one of the most digitally sophisticated tax authorities in the world.
Now is a fantastic time to either start building your career in our exciting, creative and world-class IT team, or for you to add something worthwhile to your CV. If you want to learn a lot, help others do the same and be part of delivering public service that makes a real difference, HMRC is a great place to do that.
Enterprise Integration Services (EIS) are at the heart of the HMRC Chief Digital Information Officer (CDIO) group. EIS handle HMRC's core integration/middleware services, taking care of over a billion transactions every year and connecting hundreds of HMRC services.
EIS provide platforms for delivering Application Programming Interface (API) access to HMRC systems. We also provide artefacts and support for API consumers (software developers and other Government Departments) to build and manage authorised software that seamlessly integrates with HMRC digital services.
We use modern open-source products and work in an Agile way to deliver flexible, effective integration solutions.
Job description
You will manage a subset of features or components of a product, including the product backlog. You will report to and work closely with a Product Manager, learning product management techniques.
You will develop a good understanding of strategic needs and dependencies in HMRC, interpreting them and ensuring designed Products have the technological capabilities to support them. You will develop a Product 'roadmap' and make decisions on priorities to ensure key project deliverables are achieved.
You will also be credible, influential and an encouraging team-player: Someone with a strong focus on quality who is self-motivated, a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others.
This role is ideal for someone looking to progress into the Product Manager profession - an exciting opportunity suited to someone who is proactive and hardworking, has recent experience in a similar role and enjoys working in a dynamic environment.
Specific responsibilities will include:
• Developing a good understanding of HMRC's strategic needs and dependencies;
• Ensuring Products have the appropriate technological capabilities;
• Producing a prioritised Product roadmap;
• Ensuring consistent and high-quality delivery on your team, in line with strategic goals of HMRC, CDIO and EIS;
• Maintaining a good understanding of emerging issues, impacts and changes, clearly and appropriately communicating relevant information to colleagues and business partners;
• Working collaboratively with others to manage Product inter-dependencies;
• Playing an active part in the Product Manager Community of Practice, sharing knowledge and best practice; and
• Championing and mentoring colleagues.
Responsibilities
Essential Criteria:
You will need to demonstrate practical knowledge and experience in the following:
• Investigating patterns and trends to resolve problems and determine appropriate solutions and preventative measures;
• Identifying user needs and engaging with users and business partners to collate relevant evidence to support these;
• Articulating issues concisely, clearly and appropriately for the audience, so context and content are understood; and
• Using quantitative and qualitative data to effectively prioritise and focus work to deliver successful outcomes.
Desirable Criteria:
Ideally, the successful candidate will also demonstrate experience in some of the following desirable fields:
• Agile methodologies and principles;
• Working within constraints e.g. policy, legislative, regulatory and operational, to find optimal solutions;
• Cloud technologies and modern open-source software;
• GDS Service Assessments;
• Understanding of HMRC business and services;
• Certified Product Owner or equivalent qualifications; and
• Creating, maintaining and prioritising product backlogs to direct the work of a delivery team
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
HMRC is building a modern, digital tax administration. Our digital transformation programme is ambitious, exciting and award winning. This programme is the envy of other government organisations and it will make HMRC one of the most digitally sophisticated tax authorities in the world.
Now is a fantastic time to either start building your career in our exciting, creative and world-class IT team, or for you to add something worthwhile to your CV. If you want to learn a lot, help others do the same and be part of delivering public service that makes a real difference, HMRC is a great place to do that.
Enterprise Integration Services (EIS) are at the heart of the HMRC Chief Digital Information Officer (CDIO) group. EIS handle HMRC's core integration/middleware services, taking care of over a billion transactions every year and connecting hundreds of HMRC services.
EIS provide platforms for delivering Application Programming Interface (API) access to HMRC systems. We also provide artefacts and support for API consumers (software developers and other Government Departments) to build and manage authorised software that seamlessly integrates with HMRC digital services.
We use modern open-source products and work in an Agile way to deliver flexible, effective integration solutions.
Job description
You will manage a subset of features or components of a product, including the product backlog. You will report to and work closely with a Product Manager, learning product management techniques.
You will develop a good understanding of strategic needs and dependencies in HMRC, interpreting them and ensuring designed Products have the technological capabilities to support them. You will develop a Product 'roadmap' and make decisions on priorities to ensure key project deliverables are achieved.
You will also be credible, influential and an encouraging team-player: Someone with a strong focus on quality who is self-motivated, a confident communicator with good interpersonal skills and a proven dedication to continuous improvement in self and others.
This role is ideal for someone looking to progress into the Product Manager profession - an exciting opportunity suited to someone who is proactive and hardworking, has recent experience in a similar role and enjoys working in a dynamic environment.
Specific responsibilities will include:
• Developing a good understanding of HMRC's strategic needs and dependencies;
• Ensuring Products have the appropriate technological capabilities;
• Producing a prioritised Product roadmap;
• Ensuring consistent and high-quality delivery on your team, in line with strategic goals of HMRC, CDIO and EIS;
• Maintaining a good understanding of emerging issues, impacts and changes, clearly and appropriately communicating relevant information to colleagues and business partners;
• Working collaboratively with others to manage Product inter-dependencies;
• Playing an active part in the Product Manager Community of Practice, sharing knowledge and best practice; and
• Championing and mentoring colleagues.
Responsibilities
Essential Criteria:
You will need to demonstrate practical knowledge and experience in the following:
• Investigating patterns and trends to resolve problems and determine appropriate solutions and preventative measures;
• Identifying user needs and engaging with users and business partners to collate relevant evidence to support these;
• Articulating issues concisely, clearly and appropriately for the audience, so context and content are understood; and
• Using quantitative and qualitative data to effectively prioritise and focus work to deliver successful outcomes.
Desirable Criteria:
Ideally, the successful candidate will also demonstrate experience in some of the following desirable fields:
• Agile methodologies and principles;
• Working within constraints e.g. policy, legislative, regulatory and operational, to find optimal solutions;
• Cloud technologies and modern open-source software;
• GDS Service Assessments;
• Understanding of HMRC business and services;
• Certified Product Owner or equivalent qualifications; and
• Creating, maintaining and prioritising product backlogs to direct the work of a delivery team