Background Checking Specialist

Recruiter
Confidential
Location
Bedford
Salary
21000.00 - 21001.00 GBP Annual
Posted
15 Jun 2022
Closes
13 Jul 2022
Sectors
Human Resources
Contract Type
Permanent
Hours
Full Time
Make a difference every day! Join our client's Referencing Team as an HR Interviewer (Background Checking Specialist) HYBRID WORKING IF DESIRED

Our client is the UK's leading provider of global CV verification and background screening services.

Main purpose of the role:

Working in a dynamic and fast-paced team environment, the Referencing Specialist is responsible for obtaining and recording accurate employment, education and character references for candidates undergoing pre-employment screening process. As an assertive, confident and energetic individual, you will use your professional phone manner and investigative skills to follow up reference requests and conduct reference interviews within tight timescales. This will involve speaking to a diverse range of referees on a global scale; it is therefore essential that you have excellent interpersonal skills and an outgoing, friendly personality. You must be able to think on your feet and outside the box; a pro-active, questioning individual keen to achieve a result is most suited to the role of HR Interviewer. You will also undertake any other responsibilities depending on the requirements of the business.

On a daily basis you will:

Use the telephone and email to chase reference requests previously emailed to employment, education and character referees
Deploy your ability to probe and investigate in order to obtain information as quickly and accurately as possible
Accurately and fully record verbal references
Analyse completed candidate references in order to identify any missing or ambiguous information, and request clarification from referees accordingly
Multi-task; type information quickly whilst speaking on the telephone and deal with a high influx of information/phone calls at any one time
Record accurate notes regarding progress made in obtaining information in order to provide clients with an up-to-date overview of the employment screening's progression and facilitate effective information sharing between all internal teams

Essential skills and experience:

Confident, professional and friendly phone manner

Proactive individual who is able to think on their feet and outside the box
Persistence and tenacity
Excellent investigative skills
Motivated by results
Excellent problem solving skills
Able to work well under pressure
Able to multitask
Excellent attention to detail and the ability to record information accurately and fully
Questioning mind
Excellent team player
Good typing speed
Good computer skills with experience of using email, internet and Microsoft Office
Good written and verbal English language skills

Desirable skills and experience:

Customer service, call centre or sales experience
A foreign language - German, Arabic, Italian, Portuguese, French, Turkish, Dutch a bonus!**A full pre-employment background check is required for this position.

***This advert is not intended to discriminate on any grounds

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