Complaints Coordinator
- Recruiter
- Confidential
- Location
- Bedford
- Salary
- Parking
- Posted
- 14 Jun 2022
- Closes
- 12 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Complaints Coordinators Needed!
Are you an experienced complaints handler that is looking for a new challenge? Do you have a flair for communication?
OA are recruiting for an international business, who are a fast paced and growing, for two Complaints Coordinators to join on a temp to perm basis. You will be based in the clients offices at Priory Business Park, Bedford and will work 8am to 4.30 pm and 8.30am to 5pm on a rotating basis.
The salary for this role is: GBP24,000 pa which equates to GBP11.54 ph during the temporary period.
Working within a team environment you will helping to ensure that the business is efficient, effective and maintains high standards. The Complaints Coordinators are the first point of contact for customer complaints and monitor the progress of complaints whilst delivering high levels of customer service (both external and internal)
Duties & responsibilities include:
Answering calls in a timely fashion.
Ensuring that complaints are responded to in line with standards.
Keep the Complaints inbox up to date, log all complaints through accurate & timely data entry and administration.
Meeting & maintaining standards of operation via monitoring the internal complaints system.
Work with colleagues to ensure that the complaints handling processes are clear and adhered to.
Continuous improvement of the complaints handling processes.
Assist in the production of month reports.
Assist with Annual Customer Audits.
If you are interested in the Complaints Co-Ordinator role either apply or contact Karen on (phone number removed).
Established in 1995, OA is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website
Are you an experienced complaints handler that is looking for a new challenge? Do you have a flair for communication?
OA are recruiting for an international business, who are a fast paced and growing, for two Complaints Coordinators to join on a temp to perm basis. You will be based in the clients offices at Priory Business Park, Bedford and will work 8am to 4.30 pm and 8.30am to 5pm on a rotating basis.
The salary for this role is: GBP24,000 pa which equates to GBP11.54 ph during the temporary period.
Working within a team environment you will helping to ensure that the business is efficient, effective and maintains high standards. The Complaints Coordinators are the first point of contact for customer complaints and monitor the progress of complaints whilst delivering high levels of customer service (both external and internal)
Duties & responsibilities include:
Answering calls in a timely fashion.
Ensuring that complaints are responded to in line with standards.
Keep the Complaints inbox up to date, log all complaints through accurate & timely data entry and administration.
Meeting & maintaining standards of operation via monitoring the internal complaints system.
Work with colleagues to ensure that the complaints handling processes are clear and adhered to.
Continuous improvement of the complaints handling processes.
Assist in the production of month reports.
Assist with Annual Customer Audits.
If you are interested in the Complaints Co-Ordinator role either apply or contact Karen on (phone number removed).
Established in 1995, OA is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website