Depot Manager

Brief Overview:

• Having full P&L accountability for a multi-million pound turnover business, responsible for delivering the companies ambition in terms of sales and profit growth
• Responsible for leading, inspiring, and line managing all depot staff including Office Manager, Distribution Manager, Warehouse Manager, Sales Support team, Distribution and Office staff.
• Working alongside the Sales Manager, Account Managers, and Wine Development Managers to drive sales, and ensure that all key requirements of our customers are delivered.
• To manage the day to day running of the depot, focusing on exceptional customer service balanced continually with distribution efficiency
• Accountable for defining, agreeing and implementing the depots Customer Service Charter
• Interrogating and analysing our systems and data to monitor performance and plan improvements.
• Defining and delivering in conjunction with the Regional Manager the short, medium, and long term plans for the development of the depot and the business

Core Duties:
• Ensuring that the depot is fully compliant with all aspects of health & safety, and that every member of staff is clear on their responsibilities
• Ensuring the depot delivers on all its requirements in terms of vehicle and fleet management and protects our operator’s license
• Responsible for all personnel within the depot, ensuring that the appropriate training, development, and reviews are completed.
• Leading and inspiring the team, creating a culture of customer service excellence and a great team spirit
• Setting budgets and targets for the depot and each department, and ensuring the plan is delivered
• Monitoring and checking weekly sales and trading patterns, and adjusting the plan accordingly
• Analysing our systems and the data available to control margin and costs, ensuring the net profit ambitions are achieved
• Ensuring stock and cash integrity is maintained at all times, and that the right processes and procedures are in place to protect company assets
• Reviewing and adjusting the route planning, and optimisation to ensure that the depot continually adjusts the depots network to meet customer/business requirements
• Reviewing credit and finance across our customer base, making the right commercial decisions in conjunction with the Sales Manager, Commercial Manager, and Regional Manager
• Maintaining high standards in the depot, and at every customer touch point

Key Skills:
• Experience of working in a fast paced distribution and warehouse environment
• National CPC holder would be advantageous
• Ability to lead and direct a large multi-functional team through a tiered management structure
• Experience in the use of computer systems and all Windows based applications, ERP systems, and the clear ability to analyse multiple sources of data
• Excellent communication skills both upward and downwards, with the ability to tailor the message for the audience
• High calibre leadership skills, with a proven track record of delivery against sales and profit targets
• Experience of delivering exceptional customer experiences with a “can do” approach to distribution
• Specialist knowledge of the Drinks Industry and the market place would be advantageous