Data, Process and Projects Officer
- Recruiter
- Confidential
- Location
- Basingstoke
- Salary
- 30000.00 - 35000.00 GBP Annual
- Posted
- 14 Jun 2022
- Closes
- 12 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Role: Projects, Process and Data Officer
Salary: GBP30,000 - GBP35,000
Location: Basingstoke and Hybrid
Full time - 9-5
About Connect2Hampshire
Connect2Hampshire is part owned by Hampshire County Council and therefore has access to all general temporary agency roles at Hampshire Council before they go to external agencies.
As a high-performing local authority, Hampshire County Council continually puts the needs of its residents at the centre of everything it does. Its services include maintenance of 8,000km of roads, community support including social care for adults and children, waste prevention and recycling, education and training, and much more.
The role
This role has been created to support Connect2Hampshire's (the Partnership) rapid expansion and growth of its core services to both its shareholders and external clients.
As Projects, Process and Data Officer, this role includes:
Customer-centric approach: Supporting business information systems that provide solutions to several business functions across the Partnership.
Business information & change projects: Agile strategies to support key business change decisions.
Internal and External customer: A bridge between the business functions, technical teams, working with stakeholders to ensure we achieve the Partnership's vision and customer expectations.
Analysis: Analyse and model data to produce conclusions in line with relevant project/activity.
Project Documentation: Take the lead in the preparation of all project documentation for sign off by management at both Partnership and customer level.
Reporting: Write new and develop existing reports to present to stakeholders at all levels.
Data Workflows: identify, analyse, and develop data workflows between systems and processes.
Business as Usual Projects: lead on project management for all the Partnerships projects including growth initiatives, redesign, review, and implementation.Key duties
Providing Project Management for all business change to meet the Connect2Hampshire's vision and business growth strategies. This includes monitoring against any potential risks to engagement as the project proceeds to different stages of development and implementation.
Develop and continuously review workflows between systems and processes for best practice operating manuals.
Identify problems within the core business and the Partnership, including through using data modelling techniques.Communicate with senior business leaders to find out what they hope to achieve, this will include the Recruitment senior management team and Business Manager for Connect2Hampshire.
Working with the Head of Recruitment Systems, formulate ways for businesses to improve, based on previous research, trends, customer feedback, or data.
Support communications to show internal and external stakeholders of the benefits of new technology, processes, or core business strategies.
Analyse and model data to produce conclusions in line with relevant project activity.
Alongside the Connect2Hampshire Business Manager report to the Head of Recruitment Systems and create suggestions and recommendations for operational changes, considering opportunities and risks of these.
Develop processes necessary to implement these changes or alter existing ones.
Liaise with the Connect2Hampshire Business Manager and Operations Manager about introducing recommendations to the business, following sign off by Head of Recruitment Systems and/or the Connect2Hampshire Executive board.
Write new and develop existing reports to present to stakeholders at all levels, working with the Recruitment Division Business Projects and Change Manager and Recruitment Systems team.
Provide support to staff as solutions are implemented using agreed change models to begin the change process, before handing over to the relevant business leads.
Evaluate and report to the Connect2Hampshire Business Manager, the impact of changes made.
Utilise excel extensively for data mining, analysis, and information presentation.
Support the Recruitment Systems team with CRM data management and implementation before handing over to the business and trainers to take responsibility of these, for their areas.
Supporting business intelligence for trend and performance data to enable effective decision making.
Supporting the Partnership leads with their objectives in becoming data-smart by sharing best practice and providing guidance on business intelligence requirements.What you need
Business Change Management
Business Analyst experience
Understanding of the recruitment agency industry
Experience of Information Management within an environment with complex data landscape
An excellent working knowledge of Excel to intermediary level including Excel VLookUps and Pivot Tables
Good technical knowledge of CRM applications
Experience of analysing & managing multiple data focused projects
Some exposure to Data Visualisation tools such as Power
Some experience of successfully leading or deputising for projects including stakeholder management and risk management, action planning tracking and reportingBenefits
25 days holiday, plus bank holidays
Birthday off work
Life assurance cover
Company pension
Flexible first, hybrid working
Shopping discounts & retailer offers
Team & company events
EAP programme
Referral scheme
Health & Wellbeing platform
Discounted gym membership
Please contact Daniel Goodyear on (phone number removed) or for further informationConnect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates
Salary: GBP30,000 - GBP35,000
Location: Basingstoke and Hybrid
Full time - 9-5
About Connect2Hampshire
Connect2Hampshire is part owned by Hampshire County Council and therefore has access to all general temporary agency roles at Hampshire Council before they go to external agencies.
As a high-performing local authority, Hampshire County Council continually puts the needs of its residents at the centre of everything it does. Its services include maintenance of 8,000km of roads, community support including social care for adults and children, waste prevention and recycling, education and training, and much more.
The role
This role has been created to support Connect2Hampshire's (the Partnership) rapid expansion and growth of its core services to both its shareholders and external clients.
As Projects, Process and Data Officer, this role includes:
Customer-centric approach: Supporting business information systems that provide solutions to several business functions across the Partnership.
Business information & change projects: Agile strategies to support key business change decisions.
Internal and External customer: A bridge between the business functions, technical teams, working with stakeholders to ensure we achieve the Partnership's vision and customer expectations.
Analysis: Analyse and model data to produce conclusions in line with relevant project/activity.
Project Documentation: Take the lead in the preparation of all project documentation for sign off by management at both Partnership and customer level.
Reporting: Write new and develop existing reports to present to stakeholders at all levels.
Data Workflows: identify, analyse, and develop data workflows between systems and processes.
Business as Usual Projects: lead on project management for all the Partnerships projects including growth initiatives, redesign, review, and implementation.Key duties
Providing Project Management for all business change to meet the Connect2Hampshire's vision and business growth strategies. This includes monitoring against any potential risks to engagement as the project proceeds to different stages of development and implementation.
Develop and continuously review workflows between systems and processes for best practice operating manuals.
Identify problems within the core business and the Partnership, including through using data modelling techniques.Communicate with senior business leaders to find out what they hope to achieve, this will include the Recruitment senior management team and Business Manager for Connect2Hampshire.
Working with the Head of Recruitment Systems, formulate ways for businesses to improve, based on previous research, trends, customer feedback, or data.
Support communications to show internal and external stakeholders of the benefits of new technology, processes, or core business strategies.
Analyse and model data to produce conclusions in line with relevant project activity.
Alongside the Connect2Hampshire Business Manager report to the Head of Recruitment Systems and create suggestions and recommendations for operational changes, considering opportunities and risks of these.
Develop processes necessary to implement these changes or alter existing ones.
Liaise with the Connect2Hampshire Business Manager and Operations Manager about introducing recommendations to the business, following sign off by Head of Recruitment Systems and/or the Connect2Hampshire Executive board.
Write new and develop existing reports to present to stakeholders at all levels, working with the Recruitment Division Business Projects and Change Manager and Recruitment Systems team.
Provide support to staff as solutions are implemented using agreed change models to begin the change process, before handing over to the relevant business leads.
Evaluate and report to the Connect2Hampshire Business Manager, the impact of changes made.
Utilise excel extensively for data mining, analysis, and information presentation.
Support the Recruitment Systems team with CRM data management and implementation before handing over to the business and trainers to take responsibility of these, for their areas.
Supporting business intelligence for trend and performance data to enable effective decision making.
Supporting the Partnership leads with their objectives in becoming data-smart by sharing best practice and providing guidance on business intelligence requirements.What you need
Business Change Management
Business Analyst experience
Understanding of the recruitment agency industry
Experience of Information Management within an environment with complex data landscape
An excellent working knowledge of Excel to intermediary level including Excel VLookUps and Pivot Tables
Good technical knowledge of CRM applications
Experience of analysing & managing multiple data focused projects
Some exposure to Data Visualisation tools such as Power
Some experience of successfully leading or deputising for projects including stakeholder management and risk management, action planning tracking and reportingBenefits
25 days holiday, plus bank holidays
Birthday off work
Life assurance cover
Company pension
Flexible first, hybrid working
Shopping discounts & retailer offers
Team & company events
EAP programme
Referral scheme
Health & Wellbeing platform
Discounted gym membership
Please contact Daniel Goodyear on (phone number removed) or for further informationConnect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates