Cleaning Supervisor
Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,(Apply online only) homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.
Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
The Role
Pinnacle Group are looking for an enthusiastic individual to carry out work with our various clients. Working within the facilities management sector, this company oversees the day to day running of housing developments across the country. The successful candidate will establish and effectively lead a residential cleaning team, drive service excellence through service delivery and innovation whilst maintaining compliance within all Health, Safety and Sustainability activities. It is essential for the Facilities Team Leader to have a proven track record within customer service as well as substantial facilities management expereince.
Duties/Key Responsibilities
Leading and motivating a team of staff to ensure they provide the best possible customer service.
Supporting the FM team in the absence of the Contract Manager.
Monitors the performance of your direct reports conducting performance reviews and providing training and coaching where necessary.
Ensure the completion of regular audits within the customer areas.
Assist in the implementation and maintaining of a safety driven culture across the site.
The Ideal Candidate
Experienced in delivering facilities services.
Experience in leading and managing a team.
Strong communication & negotiation skills.
Excellent relationship management abilities at all levels.
IT Literate
Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners
Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
The Role
Pinnacle Group are looking for an enthusiastic individual to carry out work with our various clients. Working within the facilities management sector, this company oversees the day to day running of housing developments across the country. The successful candidate will establish and effectively lead a residential cleaning team, drive service excellence through service delivery and innovation whilst maintaining compliance within all Health, Safety and Sustainability activities. It is essential for the Facilities Team Leader to have a proven track record within customer service as well as substantial facilities management expereince.
Duties/Key Responsibilities
Leading and motivating a team of staff to ensure they provide the best possible customer service.
Supporting the FM team in the absence of the Contract Manager.
Monitors the performance of your direct reports conducting performance reviews and providing training and coaching where necessary.
Ensure the completion of regular audits within the customer areas.
Assist in the implementation and maintaining of a safety driven culture across the site.
The Ideal Candidate
Experienced in delivering facilities services.
Experience in leading and managing a team.
Strong communication & negotiation skills.
Excellent relationship management abilities at all levels.
IT Literate
Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners