Customer Service Administrator - Ex retail, hospitality and graduates
- Recruiter
- Confidential
- Location
- Newton Abbot
- Salary
- plus overtime and benefits
- Posted
- 14 Jun 2022
- Closes
- 12 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
My client is a busy and expanding business based in re that are currently seeking a Customer service Administrator to join their busy team.
This role is an ideal opportunity for someone working in retail, hospitality or have just graduated into an office environment
The successful candidate will be reporting to the Customer Services Manager and will be helping the team by providing excellent customer service and administrative support.
Role responsibilities:
Providing the initial point of contact for new business enquiries, technical enquiries, quotations and tender requests.
Dealing with customers by phone and email Providing excellent customer support.
Dealing with new business enquiries brought in from company marketing and sales.
Maintaining the CRM system and ensuring all details are accurate
Following up on relevant marketing campaigns and initiatives and liaising with the sales team
Regularly following up on weekly and reports. Providing support to sales manager Providing a range of Admin support duties. Preparation of quotations and invoices.
Person specifications:
Must have experience in a customer support role
Must have excellent attention to detail
Must be able to liaise with people at all levels
Excellent communication skills
Must be confident talking to people on the phone
If you would like to apply or if you would like anymore information about the role please contact Julia Northcott on (phone number removed) or (url removed)
This role is an ideal opportunity for someone working in retail, hospitality or have just graduated into an office environment
The successful candidate will be reporting to the Customer Services Manager and will be helping the team by providing excellent customer service and administrative support.
Role responsibilities:
Providing the initial point of contact for new business enquiries, technical enquiries, quotations and tender requests.
Dealing with customers by phone and email Providing excellent customer support.
Dealing with new business enquiries brought in from company marketing and sales.
Maintaining the CRM system and ensuring all details are accurate
Following up on relevant marketing campaigns and initiatives and liaising with the sales team
Regularly following up on weekly and reports. Providing support to sales manager Providing a range of Admin support duties. Preparation of quotations and invoices.
Person specifications:
Must have experience in a customer support role
Must have excellent attention to detail
Must be able to liaise with people at all levels
Excellent communication skills
Must be confident talking to people on the phone
If you would like to apply or if you would like anymore information about the role please contact Julia Northcott on (phone number removed) or (url removed)